Data Stuck on Cisco AQM (Advanced Quality Management)? Let’s Get You Access
If your organization has decided to move off Cisco AQM, version 8.5 and up, Wilmac helps you transition your files securely, efficiently, and with your customer interaction data intact.
Risks of Staying on Cisco AQM
Security Vulnerabilities
Some versions of Cisco AQM are no longer supported and therefore can no longer be updated for security, making customer interaction data vulnerable.
Compliance Risks
Using an outdated Cisco AQM solution may result in compliance risks that could due to the lack of modern controls and auditability.
Increased Financial Costs
Supporting end-of-life versions of Cisco AQM drives up IT spend due to maintenance contracts, outdated infrastructure, and resource strain.
Slow Response Time
Outdated versions of Cisco AQM may be incompatible with your operating system or display poor performance.
How Wilmac Helps
If you are still using Cisco AQM and have interaction data locked up on it, Wilmac Technologies will work with you to move your data off the platform in a timeline that works with your compliance strategy.
If you would like to migrate your data from Cisco AQM, we recommend using our data archiving solution Wilmac Continuity Replay. It is designed to get you back in control of your data and give your organization the flexibility to manage it without having to rely on the original vendor.
What Happens to Your Interaction Data on Cisco AQM?
Nothing will change to your data except its location. Wilmac Tech’s migration and extraction exports will work with you to get your Cisco AQM data into Wilmac Continuity Replay, maintaining compliance and security. Once extracted, you will be able to move forward with an upgraded, future-proof platform to make your operations as efficient as possible.