Part-Time (10-20 hours / week) | Rochester, NY (Onsite) | $16 / hour
Wilmac Technologies delivers customer interaction and workforce optimization solutions that put people first.
Serving communications centers across public safety and highly regulated industries, Wilmac helps organizations simplify data retention compliance, optimize their workforce, and create seamless customer experiences.
Powered by in-house product development, strategic partnerships, and a solution-focused team, Wilmac provides a tailored SaaS model and hands-on expertise through its suite of products and services enhanced by AI and intelligent automation.
With a commitment to solving complex challenges through innovation, Wilmac enables customers to take control of their technology, modernizing operations, strengthening compliance, and maximizing the value of their technology.
Role Overview
We are looking for a versatile and detail-oriented Marketing Intern to support Wilmac’s content and design needs across the marketing team. This is a hands-on role covering a mix of work: updating one-pagers and brochures, supporting podcast and video content, and pitching in on whatever the team needs that week.
The right candidate is organized, comfortable switching between different types of tasks, and eager to learn design and production tools along the way. You will work closely with the marketing team to keep everything you touch on-brand and on-message.
This role touches nearly every corner of marketing, design and collateral, content and production, and general support. Flexibility, initiative, and a team-first mindset are essential. This position is based out of our Rochester, NY office.
Duties & Responsibilities
Collateral & Design Support
- Update and maintain one-pagers, brochures, and other sales and marketing collateral as products and messaging evolve
- Support design needs across marketing, including social graphics, presentation decks, and conference materials
- Help maintain brand consistency across all content and design deliverables
- Support branding refresh work and updates, including keeping brand assets and guidelines current
- Research and help draft submissions for industry awards and recognitions
Content & Production
- Help produce and edit episodes of The Wilmac Wire, our company podcast, including recording support, audio/video editing, and show notes
- Create video content spotlighting our team, culture, and products, from short social clips to longer-form pieces
- Assist with photo and video capture at conferences, events, and around the office
Team Contribution
- Explore and help implement AI tools to streamline marketing processes and workflows
- Help clean up and maintain marketing-related data in Salesforce
- Pitch in on whatever the marketing team needs, from proofreading and formatting to organizing files and assets
- Contribute to broader marketing initiatives (content creation, social media, campaigns) as bandwidth allows
- Collaborate with the marketing team to keep projects on track and deliverables shipping on schedule
Requirements
- Working knowledge of design tools like Canva, Adobe Creative Suite, or Figma
- Comfortable with, or eager to learn, basic audio/video editing tools like Premiere, CapCut, or similar
research additional grant funding through the school (Ex. SPARK Grant at Nazareth University) - Strong writing and editing skills with attention to detail
- Curiosity about AI tools and how they can streamline marketing work; familiarity with tools like Claude, ChatGPT, or Gemini a plus
- Organized and self-directed; you can juggle a mix of small tasks and bigger projects without dropping the ball
- Comfortable switching gears between different types of work on any given day
- Interest in B2B tech or marketing; public safety or workforce tech experience a plus but not required
Benefits
- Broad, hands-on experience across marketing, collateral, content, and design
- Direct mentorship from Wilmac’s marketing team
- Exposure to how a B2B marketing function runs day to day, from conferences to content to brand
- A portfolio of finished, published work by the end of your internship
- Collaborative team culture
How to Apply
Send your resume and a brief note about a design, writing, or content project you’re proud of to Emily McNulty at emcnulty@wilmactech.com. We’d love to see an example of your work.
