Local Tech Company Looks to Future, Builds Sales Program with New Business Institute Rochester, New York: Wilmac Technologies, a Rochester-based technology company, is excited to announce its local partnership with the Golisano Institute for Business &...
NY State SHRM, Best Companies Group, and Rochester Business Journal Announce 2024 Recipients Rochester, New York: Wilmac Technologies, a Rochester-based communications technology company, is proud to announce that it has been named as one of the 2024 Best Companies to...
Retaining records are no stranger to healthcare payers and providers, who are subject to stringent regulations surrounding their patient data. Whether it be policy information or any communications with their policy holders like call recordings, emails, and webchats,...
Watch AI for Breakfast On-Demand! Wilmac Technologies & Five9 present AI for Breakfast, an interview-style discussion that was held on Thursday, February 1st at Oak Hill Country Club. Access the Recordings How is AI being used in CX and contact center technology?...
Enlighten XO: Accelerating Digital Transformation eBook Download Now! Everyone wants to leverage AI in their contact center – but where do you start? To deliver customer experiences (CX) that exceed expectations, you must go beyond guesswork. Learn how smart...
