by Grace Boesel | Apr 20, 2026 | Webinar, Public Safety
Faster Call Response Starts with Smarter WFM Webinar, Public Safety Response time pressure often comes down to staffing reality. Even strong teams struggle to maintain service levels when demand shifts quickly, skill coverage is uneven, or supervisors are forced to...
by Grace Boesel | Apr 8, 2026 | Case Study, Enterprise Information Archiving
How a National Pharmacy Cut a 4-Year Interaction Data Migration Down to 4 Months Written by Grace Boesel, Marketing Specialist at Wilmac Technologies Learn How Table of Contents 2 3 How a National Pharmacy Cut a 4-Year Interaction Data Migration Down to 4 MonthsAt a...
by Grace Boesel | Apr 6, 2026 | Blog, Public Safety
911 SAVES Act: Why Telecommunicator Reclassification Can’t Wait Written by Emily Miller, Director of Marketing at Wilmac Technologies Published April 6th, 2026 Let's Get Into It Content Overview 2 3 911 SAVES Act: Why Telecommunicator Reclassification Can’t...
by Grace Boesel | Apr 1, 2026 | News
Wilmac Technologies and Carahsoft Partner to Bring AI-Powered Workforce Management to Public Safety Answering Points (PSAPs) April 2, 2026 Written by Grace Boesel, Marketing Specialist Partnership Accelerates Adoption of Wilmac Continuity Workforce Management in the...
by Grace Boesel | Mar 30, 2026 | Webinar, Public Safety
Agentic AI & Its Impact on Employee Wellness Webinar, Public Safety Burnout and fatigue are no longer occasional issues in public safety communications. When staffing is tight, call volume is unpredictable, and last-minute changes hit mid-shift, the workload...
