Customer Stories
Case Studies
How Wilmac customers use our solutions to modernize communications, meet compliance, and unlock the value of their interaction data.
Case StudyHow a National Pharmacy Cut a 4-Year Interaction Data Migration Down to 4 Months
How a National Pharmacy Cut a 4-Year Interaction Data Migration Down to 4 Months At a Glance Customer: National pharmaceutical retailer Challenge: Migrating 1…
Case StudyLarge Insurance Provider Reclaims Historical Data in a Central Compliance Archive Alongside Five9 CX
Large Insurance Provider Reclaims Historical Data in a Central Compliance Archive Alongside Five9 CX Overview: An Encrypted, Outdated, and Siloed Nightmare A leading…
Case StudyHow a Global Professional Services Firm Simplified Data Management with Wilmac Continuity Replay
How a Global Professional Services Firm Simplified Data Management with Wilmac Continuity Replay Introduction: Building a Unified Global Data Strategy As one…
Case StudyA Future-Proof Strategy for Data Compliance: How a Large State Government Agency Reclaimed Control of Its Interaction Data
A Future-Proof Strategy for Data Compliance: How a Large State Government Agency Reclaimed Control of Its Interaction Data Written by Grace Boesel,…
Case StudyUnlocking 3 Billion Interactions: How a Leading North American Financial Institution Centralized Compliance and Cut Costs
Unlocking 3 Billion Interactions: How a Leading North American Financial Institution Centralized Compliance and Cut Costs Written by Lada Kozachok, Marketing Specialist…
Case StudyHow a Tier 1 Financial Institution Enhanced Interaction Data Capabilities, Empowering Them
How a Tier 1 Financial Institution Enhanced Interaction Data Capabilities, Empowering Them Written by Grace Boesel, Marketing Specialist at Wilmac Technologies This…
Case StudyUnlocking and Enhancing Compliance and Cost Savings: A Multinational Financial Services’ Interaction Data Transformation
Unlocking and Enhancing Compliance and Cost Savings: A Multinational Financial Services’ Interaction Data Transformation Written by Grace Boesel, Marketing Specialist at Wilmac…
Case StudyHow a Global Energy & Utilities Organization Took Back Control of Its Customer Interaction Data and Achieved PCI Compliance
How a Global Energy & Utilities Organization Took Back Control of Its Customer Interaction Data and Achieved PCI Compliance Written by Grace…
Enhancing Public Safety Communications: A Two-Decade Partnership with a New York-Based 911 Center
Enhancing Public Safety Communications: A Two-Decade Partnership with a New York-Based 911 Center August 23rd, 2024 Written by Lada Kozachok, Marketing Specialist…
Case StudyHow a Large Insurance Organization Migrated from a Legacy System to Cloud-Based Compliance and Data Management
How a Large Insurance Organization Migrated from a Legacy System to Cloud-Based Compliance and Data Management August 15th, 2024 Written by Garry…
Case StudyConvera’s Data Management Transformation with Wilmac Technologies
Convera’s Data Management Transformation with Wilmac Technologies Wilmac Technologies and Convera have been working together since 2022, aiding the global commercial fintech…
Case StudyA Global Financial Services Organization’s Compliance Recording and Data Management Evolution
A Global Financial Services Group’s Compliance Recording and Data Management Evolution July 25th, 2024 Written by John Joyce, Global Head of Communications…