Wilmac was recently mentioned in Contact Center Pipeline’s May 2022 publication. CEO of Maintrax Scott Bakken wrote an article titled, “Protecting Your Most Sensitive Data” that centered around automated conversational redaction of audio and...
Enterprise Voice Archiving for Non-Dummies eBook Download Now! Do you record calls in your organization for compliance or quality purposes? Then what we do at Wilmac is relevant to you… and this eBook will give you great insight on how we can help you manage your...
Since Fall 2021 when we first published Wilmac’s Voice Archive Management Series, a lot has changed at Wilmac and in the technological environment. Wilmac has recategorized its solutions within the “Enterprise Voice Archiving” category, brought all software...
Since Fall 2021 when we first published Wilmac’s Voice Archive Management Series, a lot has changed at Wilmac and in the technological environment. Wilmac has recategorized its solutions within the “Enterprise Voice Archiving” category, brought all software...
Since Fall 2021 when we first published Wilmac’s Voice Archive Management Series, a lot has changed at Wilmac and in the technological environment. Wilmac has recategorized its solutions within the “Enterprise Voice Archiving” category, brought all software...
As someone working in a Public Safety Answering Point (PSAP), you understand the importance of recording and storing the interactions you have with those calling you and the entities being dispatched. But, what do you do when those recordings are many years old – and...