Get Back in Control of Your Data
With Wilmac Technologies’ Continuity Replay solution.
Accessing YOUR data shouldn’t be complicated.
Whether you’re transitioning to a new vendor, decommissioning a legacy system, or want a more efficient way to access your company’s call recordings, Continuity Replay offers a single pane of glass approach that makes your recordings accessible and easy to manage.
Our Continuity Replay solution includes:
- Extraction from most recording vendor platforms (legacy and production)
- Conversion from proprietary into open standard format (.wav files)
- Browser-based search and replay
- Retention purge with reporting
- Speech-to-text transcription
- PII text & audio redaction
- Encryption at rest
- Storage, search, and replay of chat & text-based interactions
Book your demo now and we will contact you shortly to schedule a convenient time.
Schedule Your Live Demo Now
More on Wilmac Technologies
Fostering collaboration and inspiring individuals to achieve their highest potential, while driving organizational success through our unwavering commitment to excellence.
As we know it today, technology is different from yesterday’s, and for over 30 years, we have served at the forefront of the Workforce Optimization industry.
Every business is unique. That’s why at Wilmac, we pair best-of-breed solutions with a consultative approach to ensure customers always receive the best outcome.
At Wilmac Technologies, we’re dedicated to being the best in all that we do ‒ and that starts with having the best team of people. We’re always on the lookout to grow our team with the best.
73 State Street,
Rochester, NY 14614
New York City
345 7th Ave, Ste. 404,
New York, NY 10001