Get Back in Control of Your Data
With Wilmac Technologies’ Continuity Replay solution.
Accessing YOUR data shouldn’t be complicated.
Whether you’re transitioning to a new vendor, decommissioning a legacy system, or want a more efficient way to access your company’s call recordings, Continuity Replay offers a single pane of glass approach that makes your recordings accessible and easy to manage.
Our Continuity Replay solution includes:
- Extraction from most recording vendor platforms (legacy and production)
- Conversion from proprietary into open standard format (.wav files)
- Browser-based search and replay
- Retention purge with reporting
- Speech-to-text transcription
- PII text & audio redaction
- Encryption at rest
- Storage, search, and replay of chat & text-based interactions
Book your demo now and we will contact you shortly to schedule a convenient time.
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More on Wilmac Technologies
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Fostering collaboration and inspiring individuals to achieve their highest potential, while driving organizational success through our unwavering commitment to excellence.
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As we know it today, technology is different from yesterday’s, and for over 30 years, we have served at the forefront of the Workforce Optimization industry.
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