Security Vulnerabilities
Unsupported systems no longer receive security patches — leaving your organization exposed to attacks that modern platforms have long since fixed.
Data Extraction
Verint 15.2 Data Extraction
About Verint 15.2
If your organization has decided to move off Verint 15.2, Wilmac helps you transition your Verint call recordings securely, efficiently, and with your customer interaction data intact.
Risks of Keeping Your Interaction Data in Verint 15.2
- Using Verint 15.2 may result in compliance risks due to limited access to necessary data.
- Using a legacy Verint 15.2 environment makes your data dormant and therefore inaccessible for future initiatives like AI.
- If you still have a Verint 15.2 legacy platform, that means your data is disconnected from other systems.
- Supporting an unused Verint 15.2 drives up IT spend due to contracts, infrastructure, and resource strain.
How Wilmac Helps
If your data is still on Verint 15.2, Wilmac Technologies will work with you to access your data in a timeline that aligns with your compliance needs.
If you would like to migrate your data from Verint 15.2, we recommend using our data archiving solution Wilmac Continuity Replay. It is designed to get you back in control of your data and give your organization the flexibility to manage it without having to rely on the original vendor.
What Happens to Your Verint 15.2 Data?
Nothing will change to your data except its location. Wilmac Tech’s migration and extraction experts will work with you to get your Verint 15.2 data into Wilmac Continuity Replay, maintaining compliance and security. Once extracted, you will be able to move forward with an upgraded, future-proof platform to make your operations as efficient as possible.
Why Migrate
The risks of staying on Verint 15.2.
Every year on a legacy platform stacks up new risk. Here's what tends to break first — and why forward-thinking organizations move their data before they have to.
Rising Financial Costs
Maintaining a legacy platform gets more expensive every year — from premium vendor support contracts to the specialist knowledge required to keep it running.
Compliance Risk
When retention and audit workflows depend on a system that can no longer be updated, every regulatory request becomes a race against your own infrastructure.
Performance Issues
Modern operating systems, browsers, and networks were never designed with your legacy platform in mind — degradation, slowdowns, and outages become the new normal.
The Wilmac Approach
Extract. Convert. Archive.
Three steps to move your data off Verint 15.2 and into a modern archive you actually control.
Extract
We pull your recordings out of the legacy platform — including proprietary or encrypted formats no one else can crack.
Convert
Recordings become open, searchable, AI-ready audio in an accessible format your team actually controls.
Archive
Everything lands in Wilmac Continuity Replay — a secure, compliant, vendor-neutral archive built for regulated industries.
Recommended Alternative
Wilmac Continuity Replay.
Once we've moved your data off Verint 15.2, Wilmac Continuity Replay is the platform we most often recommend. A vendor-neutral compliance archive with advanced search, replay, and AI-ready open formats.
Explore Wilmac Continuity Replay →- Vendor-neutral archive
- Advanced search & replay
- AI-ready open formats
- Automated retention policies
- Customer-managed encryption
Migration Support
Let's move your data
onto a modern archive.
Talk to a Wilmac migration expert about extracting your data from Verint 15.2 and bringing it into Continuity Replay — where it stays accessible, compliant, and ready for AI.