Digital Health in the Contact Center: An Opportunity to Advance Health Equity
Wilmac Technologies presents an in-person panel discussion on Thursday, October 24th, for healthcare leaders, IT professionals, and technology innovators.
How can advanced technology in contact centers transform health equity in your organization?
Wilmac Technologies is excited to invite you to a free educational event focused on the transformative power of advanced technology in healthcare organizations for health equity and accessibility.
On Thursday, October 24th at the Five Star Bank Building in downtown Rochester, Wilmac Technologies will host an engaging session that explores the factors shaping health equity as well as how advanced contact center technology and AI can pave the way for a more equitable system of healthcare.
The event will feature a panel of esteemed healthcare and technology leaders from Rochester Regional Health, Anthony L. Jordan Health Corporation, and Five9 discussing key topics such as:
- The impact of digital health on patient outcomes and experiences
- Utilizing contact center technology and AI to promote equitable healthcare
- How healthcare’s investment in technology supports health equity
- Real-world case studies and statistics on how advanced technology contributes to health equity
You can expect the following agenda:
10:30am: Doors open with networking and light refreshments
11:00am: Event begins in auditorium
11:45am: Audience Q&A
12:00pm: Optional workshop for Digital Health Assessment scores
1:00pm: Conclusion of event
All registrants will be sent a Digital Health Assessment designed to help you better understand how your current technology infrastructure aligns with improved patient engagement and equitable outcomes.
Spots are limited, so reserve yours today!
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