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Digital Health in the Contact Center: An Opportunity to Advance Health Equity

Wilmac Technologies presents an in-person panel discussion on Thursday, October 24th, for healthcare leaders, IT professionals, and technology innovators.

How can advanced technology in contact centers transform health equity in your organization?

Wilmac Technologies is excited to invite you to a free educational event focused on the transformative power of advanced technology in healthcare organizations for health equity and accessibility.

On Thursday, October 24th at the Five Star Bank Building in downtown Rochester, Wilmac Technologies will host an engaging session that explores the factors shaping health equity as well as how advanced contact center technology and AI can pave the way for a more equitable system of healthcare.

The event will feature a panel of esteemed healthcare leaders from University of Rochester Medical Center, Rochester Regional Health, and other local health systems discussing key topics such as:

  • The impact of digital health on patient outcomes and experiences
  • Utilizing contact center technology and AI to promote equitable healthcare
  • How healthcare’s investment in technology supports health equity
  • Real-world case studies and statistics on how advanced technology contributes to health equity

You can expect the following agenda:
10:30am: Doors open with networking and light refreshments
11:00am: Event begins in auditorium
11:45am: Audience Q&A
12:00pm: Conclusion of event

Spots are limited, so reserve yours today!

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