Many organizations are transitioning from their outdated legacy telephony or contact center platform to the cloud, but are locked into maintaining their legacy system to retain their regulated call recordings, webchats, emails, and other communications data. This wastes an organization’s time and resources.

Wilmac Tech’s Continuity Replay extracts communications data from these legacy systems and converts it into an open file format, allowing organizations to safely and securely decommission their legacy systems while remaining in compliance with their retention periods.