Genesys PureConnect is a Legacy Product
Let’s Get You to What’s Next
Wilmac helps you transition off Genesys PureConnect securely, efficiently, and with your data intact.
Risks of Staying on Genesys PureConnect
Security Vulnerabilities
Genesys PureConnect is no longer supported and therefore can no longer be updated for security, making it vulnerable to cyber attacks.
Increased Financial Costs
Genesys PureConnect may be more expensive to maintain with required premiums to vendor.
Compliance Risks
Using Genesys PureConnect may result in legal or compliance risks that could become a lawsuit.
Slow Response Time
Genesys PureConnect may be incompatible with your operating system or display poor performance.
How Wilmac Helps
If you are still using Genesys PureConnect, Wilmac Technologies strongly suggests upgrading as soon as possible. We will work with you to recommend the next best-fit solution from our portfolio depending on your industry and organizational requirements.
If you would like to migrate your data from Genesys PureConnect, you should also consider our data archiving solution Continuity Replay. It is designed to get you back in control of your data and give your organization the flexibility to manage it without having to rely on the original vendor.
What Happens to Your Genesys PureConnect Data?
Nothing will change to your data except it’s location. Wilmac Tech’s migration and extraction exports will work with you to get your Genesys PureConnect data into an alternative solution, maintaining compliance and security. Once extracted, we will decommission your legacy system, allowing you to move forward with an upgraded, future-proof platform to make your operations as efficient as possible.