NICECLS v8.8, 8.9, 9.0 are Discontinued
Let’s Get You to What’s Next
These versions of NICECLS are no longer supported and introduce growing risks for your institution. Wilmac helps you transition off any of them securely, efficiently, and with your data intact.
Risks of Staying on NICECLS v8.8, 8.9, 9.0
Security Vulnerabilities
These versions of NICE CLS are no longer supported and therefore can no longer be updated for security, making them vulnerable to cyber attacks
Increased Financial Costs
These versions of NICECLS may be more expensive to maintain with required premiums to vendor.
Compliance Risks
Using obsolete versions of NICECLS may result in legal or compliance risks that could become a lawsuit.
Slow Response Time
Obsolete NICECLS v8.8, 8.9, 9.0 may be incompatible with your operating system or display poor performance.
How Wilmac Helps
If you are still using NICECLS v8.8, 8.9, or 9.0, Wilmac Technologies strongly suggests upgrading your communications recording system as soon as possible. We will work with you to recommend the next best-fit customer interaction recording solution from our portfolio depending on your industry and organizational requirements.
If you are managing multiple legacy voice recorders or would like to migrate your call recordings from legacy platforms, you should also consider our data archiving solution Continuity Replay. It is designed to get you back in control of your data and give your organization the flexibility to manage it without having to rely on the original vendor.
What Happens to Your NICECLS v8.8, 8.9, 9.0 Data?
Nothing will change to your data except it’s location. Wilmac Tech’s migration and extraction exports will work with you to get your NICECLS v8.8, 8.9, 9.0 data into an alternative solution, maintaining compliance and security. Once extracted, we will decommission your legacy system, allowing you to move forward with an upgraded, future-proof platform to make your operations as efficient as possible.