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      VPI (Voice Print International)

      This product is no longer supported and introduces growing risks for your institution. Wilmac helps you transition off VPI securely, efficiently, and with your data intact.

      Risks of Staying on VPI 

      Security Vulnerabilities

      VPI is no longer supported and therefore can no longer be updated for security, making it vulnerable to cyber attacks

      Increased Financial Costs

      VPI may be more expensive to maintain with required premiums to vendor.

      Compliance Risks

      Using VPI may result in legal or compliance risks that could become a lawsuit.

      Slow Response Time

      VPI may be incompatible with your operating system or display poor performance.

      How Wilmac Helps

      If you are still using a VPI workforce management or analytics solution, Wilmac Technologies strongly suggests upgrading your system as soon as possible. We will work with you to recommend the next best-fit solution from our portfolio depending on your industry and organizational requirements. 

      If you are managing multiple legacy voice recorders or would like to migrate your call recordings from legacy platforms, you should also consider our data archiving solution Continuity Replay. It is designed to put you back in control of your data and give your organization the flexibility to manage it without having to rely on the original vendor. 

      What Happens to Your VPI Data?

      Nothing will change to your data except it’s location. Wilmac Tech’s migration and extraction exports will work with you to get your VPI data into an alternative solution, maintaining compliance and security. Once extracted, we will decommission your legacy system, allowing you to move forward with an upgraded, future-proof platform to make your operations as efficient as possible.

      Replacement Solutions

      Have questions or unusual circumstances? Let’s talk! >>