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Wilmac Technologies Elevates from State to National Recognition as One of Best Companies Group’s America’s Best Workplaces

November 5th, 2024

Written by Emily Miller, Director of Marketing

News

Award Underscores Wilmac’s Commitment to an Employee-Centric Culture and a Year of Strategic Growth

Rochester, New York: Wilmac Technologies proudly announces its recognition as one of the 2025 America’s Best Workplaces by Best Companies Group. This achievement marks a significant step from being named one of New York’s Best Companies to Work for earlier this year and reinforces Wilmac’s commitment to cultivating a culture where employees drive innovation and success.

The America’s Best Workplaces Awards celebrate outstanding company culture and employee engagement nationwide. Companies are evaluated across various categories, with only those demonstrating exceptional workplace policies and receiving top feedback from employees attaining this honor. Wilmac’s advancement to the national stage reflects its consistent focus on creating a workplace that champions its people, ensuring they have the tools and support to excel.

“Our employees are the heart and soul of Wilmac,” said Steve McDonnell, President & CEO of Wilmac Technologies. “This national recognition showcases their hard work, collaboration, and dedication. Our team embodies the spirit of a start-up within an established company, channeling that mindset into advancing our flagship solution, Continuity Replay, expanding our partner program with leaders like Five9 and C1, and strengthening our presence through growth in our Manhattan and Toronto offices.” 

2024 has been a milestone year for Wilmac, marked by notable achievements that affirm its strategic direction. The company has seen year-over-year growth in its customer interaction technology and has made substantial investments in employee development and workplace culture. Further solidifying its position as a leader in innovation, Wilmac was recognized as one of the top 100 fastest-growing companies in Rochester and has invested in building an in-house development team dedicated to enhancing its solutions and addressing client needs with agility.

“This recognition aligns with what we stand for: putting people at the center of everything we do,” McDonnell added. “We are committed to empowering our employees so they can continue to bring forward ideas that set Wilmac apart in the market and ensure our customers receive impactful solutions.”

The final rankings for America’s Best Workplaces will be revealed on December 18 during a virtual celebration. The event will recognize all awardees for their commitment to exceptional employee experiences. For more information, visit Best Companies Group’s official page.

About Wilmac Technologies

Wilmac Technologies is a premier provider of customer interaction solutions, serving diverse sectors including contact centers, 911 centers, and trading floors across North America. Rooted in a culture of innovation and customer-centric service, Wilmac drives industry advancements through its comprehensive, people-first solutions.

About Best Companies Group

Since 2004, Best Companies Group has been dedicated to identifying and celebrating top workplaces. With expertise in employee engagement, they’ve helped over 10,000 organizations enhance the employee experience, boosting engagement, productivity, innovation and retention. A leader in engagement insights, Best Companies Group ranks thousands of companies annually using rigorous, research-based methodology. Their services include Ph.D.-designed engagement surveys, actionable insights, exclusive benchmarks and accessible consulting. Learn more at bestcompaniesgroup.com.

About BridgeTower Media

BridgeTower Media is the authoritative voice for insights and marketing solutions across 40-plus brands in five key sectors across the United States. It is the leading provider of B2B information, research, events and marketing solutions across more than 25 U.S. markets and industries. Business executives rely on BridgeTower Media for the latest industry news, intelligence and events in a timely and consistent manner. For more information, visit BridgeTowerMedia.com.

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Press Contact

Emily Miller
Director of Marketing
[email protected]
716-704-9722

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