Communications Compliance

Unified Communications Recording

Efficiently capture, archive, and manage all regulated communications — from Microsoft Teams and Zoom to turret recordings — on a centralized platform that ensures regulatory compliance and operational ease.

The Solution

Every regulated interaction, captured by Wilmac's UC Recording.

Your organization's reputation hinges on your ability to consistently comply with evolving regulatory requirements. How can you ensure that every interaction — across voice, video, chat, and turret — is properly recorded and stored for compliance? The answer is a unified communications recording strategy.

Wilmac Technologies' Unified Communications Recording solution captures interactions across voice calls (Cisco, Avaya), video conferences, Microsoft Teams, Zoom, WhatsApp, WeChat, and more. Every regulated conversation is securely recorded, stored, and accessible through a single unified interface.

We take a personalized approach to integration. Whether your environment is cloud-first, hybrid, or on-premises, we help you meet MiFID II, Dodd-Frank, and MAR requirements without adding operational complexity for your team.

Benefits

Benefits of a UC Recording solution.

Automated, Always-On Recording

Policy-controlled recording that covers every regulated interaction scenario — no manual toggles, no missed conversations.

Single Recording Platform

Centralized access to Zoom, Microsoft Teams, UC, messaging, trading, mobile, and IP telephony — one system, one interface.

Advanced Search & Replay

Compliance-designed search and replay across every communications mode, with the security and governance you need for discovery.

Complete Compliance Assurance

Automated processes for compliance assurance and reporting — so your team spends less time proving compliance and more time on the business.

Reliable Voice Call Recording

Guaranteed recording and storage for Avaya, Cisco, and other IP telephony platforms your organization already runs on.

Secure Access

Access control, encryption, compliance workflows, and customizable retention policies keep sensitive interactions locked down.

Easily Integrated

Seamless connection with the compliance recording systems you already run — no rip and replace required.

Supports All Devices

Recording, archiving, and retention of every regulated Microsoft communication across desktop and mobile endpoints.

Flexible Deployment Options

Hosted, cloud, or hybrid — deploy the model that fits your environment, your data-residency rules, and your IT roadmap.

Two Recording Paradigms

One platform for every regulated conversation.

Turret Recording for Trading Floors

Financial trading floors depend on turret systems for high-volume, low-latency communication. Every trade-related conversation needs to be captured, verified, and preserved for regulators — and for your own risk management. Wilmac's turret recording ensures that every line, every intercom, and every hoot-and-holler channel is captured with the fidelity regulators demand.
Our turret recording solution delivers regulatory compliance for MiFID II, Dodd-Frank, MAR, and other trading-floor regulations. It provides tamper-proof audit trails, real-time compliance monitoring, and the transaction verification capability that turns your recordings from a compliance line-item into a genuine operational asset.

Key Features of a Turret Recording Solution

  • Multi-Line Recording Capabilities
  • Advanced Search & Replay Functionality
  • High-Quality Audio Recording
  • Playback & Review Workflows
  • Encryption & Security
  • Integration with Your Communications Systems

UC Recording for Microsoft Teams, Zoom & Beyond

Modern collaboration has moved onto platforms that were never designed with compliance recording in mind. Microsoft Teams, Zoom, WhatsApp, and WeChat all carry regulated conversations — and each one requires a different technical approach to record cleanly without disrupting the user experience.
Wilmac's UC recording captures every regulated modality — voice, video, chat, and screen share — with native integrations that don't force your users to change how they work. Recordings land in the same searchable archive as your voice and turret data, so investigations, audits, and legal holds work the same way regardless of where the conversation happened.

What Gets Recorded

  • Microsoft Teams voice, video, chat & meetings
  • Zoom meetings & webinars
  • Cisco & Avaya voice
  • WhatsApp & WeChat
  • Screen sharing & collaboration channels
  • Mobile voice & SMS

Wilmac partners with the industry-leading platforms that power modern communications compliance — NiCE NTR-X and Verint Financial Compliance. See Our Compliance Partners →

Ready to Modernize?

Bring every regulated conversation onto one platform.

Let's talk about how a unified recording strategy can simplify compliance across Teams, Zoom, voice, turret, and mobile.