Enable Compliant, Integrated Communications
Meet strict industry regulations — SEC, FINRA, GDPR, HIPAA, MiFID II, Dodd-Frank — with secure, always-on recording and auditable storage.
Communications Compliance
Proven interaction technology, automation, business intelligence, and an open architecture — combined to help you record business communications successfully while reducing operational costs.
The Challenge
Recording and managing your Microsoft Teams and Zoom interactions should be seamless and secure. Too often, organizations struggle with compliance gaps, retention issues, and unreliable recording capabilities.
You switched from traditional phone systems for the flexibility and cost savings, but native Teams/Zoom recording lacks compliance rigor, retention management is difficult, and retrieval is time-consuming. VFC pairs with Wilmac Continuity Capture to deliver enterprise-grade, always-on recording.
Operating in regulated industries exposes you to audit and fine risks when built-in tools fall short of the mandate. Security concerns and juggling multiple regulations (SEC, FINRA, Dodd-Frank, MiFID II, GDPR, HIPAA) can overwhelm compliance teams. VFC ensures tamper-proof recording built for these obligations.
Native recording lacks enterprise security, consistent retention policies, and centralized management. Retrieval for audits or legal requests is slow. VFC provides dedicated, always-on recording with centralized governance and control.
High storage costs strain budgets, data silos hinder retrieval, and legal readiness is uncertain. VFC paired with Wilmac Continuity Replay delivers a structured, secure recording strategy from capture through archive.
The Solution
Built on the industry-leading Verint Verba platform, VFC delivers proven, enterprise-grade compliance recording trusted by financial institutions and regulated industries worldwide.
As the premier Verint partner in North America, Wilmac brings deep implementation expertise and a customer-first approach — helping compliance teams get from Verba deployment to audit-ready operations without the overhead of doing it alone.
Benefits
Meet strict industry regulations — SEC, FINRA, GDPR, HIPAA, MiFID II, Dodd-Frank — with secure, always-on recording and auditable storage.
Complete coverage for compliance, internal governance, and risk management — no gaps, no failures.
Find and export recordings quickly for audits, investigations, or legal reviews. No more time wasted searching for critical data.
Cloud-hosted for seamless scalability, minimal IT overhead, and long-term compliance peace of mind.
Automatically capture every voice, video, and chat interaction without interrupting workflows or requiring manual intervention.
Protect your recordings with tamper-proof storage, advanced encryption, and role-based access controls.
Reduce expenses while meeting compliance requirements with optimized retention policies and scalable cloud storage.
Wilmac is our premier partner for Verint Financial Compliance in North America, bringing unmatched expertise, flexibility, and a customer-first approach.
Head of Global Financial Compliance, Verint
VFC pairs seamlessly with Wilmac Continuity Capture for compliance-grade Teams and Zoom recording, and Continuity Replay for long-term archive and search. Explore Wilmac Continuity Capture →
Industries Served
Meet SEC, FINRA, Dodd-Frank, and SOX regulations with secure, audit-ready communication recording.
Ensure compliance while securely managing member interactions and financial transactions.
Capture and retain debtor communications to meet regulatory requirements and support dispute resolution.
Maintain compliance with industry-specific retention and security mandates while reducing operational risk.
Ready to Modernize?
Let's talk about how VFC — paired with Wilmac Continuity Capture and Wilmac Continuity Replay — can turn your compliance recording from a scramble into an audit-ready system.