Talking Technology Bigmouth
Talking Technology Bigmouth is an ACD and IVR solution used by contact centers for call routing.
Overview: Talking Technology Bigmouth
Talking Technology Bigmouth is a complete voicemail and phone tree auto dialer used in contact center settings. The application is designed for easy creation of voice mail, automatic call distribution (ACD), interactive voice response (IVR), and auto dialer applications.
The Talking Technology Bigmouth solution is designed to handle communications around the clock, recording messages from outside callers and routing them to the correct party.
Support for Talking Technology Bigmouth
If you are still using the Talking Technology Bigmouth solution, Wilmac Technologies can recommend the next best-fit recording and auto dialer solution for your contact center depending on your industry and organizational requirements.
If you are transitioning to a new vendor and have data that you must retain, you should also consider our data archiving solution Continuity Replay Cloud.
Continuity Replay Cloud is a search and replay tool that extracts your data from its original system, converts it into an open file format, and securely stores it in a browser-based user interface. We designed this product with companies like yours in mind to get you back in control of your data and give your organization the flexibility to manage it without having to rely on the original vendor.
Wilmac Technologies has experience in extracting and converting MSG files from Talking Technology Bigmouth and ingesting them into Continuity Replay Cloud for storage, search, and replay purposes.
Recommended Solutions & Upgrades
Continuity Replay Cloud
Enterprise Information Archiving
Data Extraction & Conversion
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NICE CXone
Cloud Contact Center
Five9 Intelligent Cloud Contact Center
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Why Wilmac Technologies?
Customer interaction solutions that put people first.
Empowering People in Technology Transitions
Technology transitions are never just about the systems—they’re about the people. At Wilmac, we know that a successful shift from on-premise to cloud or cloud to cloud solutions requires careful attention to the employees who will use these tools every day. That’s why we emphasize comprehensive, hands-on support and training that goes beyond simple implementation. Whether you’re moving from a legacy system or adopting new cloud-based solutions, we ensure your team feels confident, supported, and ready to excel.
From your IT teams to frontline employees, Wilmac provides the necessary training and change management strategies to minimize disruption and foster buy-in. This approach not only maintains productivity but also boosts employee retention by reducing the anxiety that often accompanies technology changes.
Innovation Driven by Customer Needs
Wilmac thrives on understanding our customers’ evolving challenges and building solutions that directly respond to them. Our Continuity Replay solution, for instance, was developed specifically to address a gap identified by our customers, enabling seamless access to call recordings for enhanced data management. This is just one example of how Wilmac’s approach to innovation is driven by real-world needs rather than theoretical solutions.
By listening to our clients and proactively adapting our offerings, Wilmac ensures that your communications technology not only meets today’s standards but is prepared to grow with your business. We’re not just delivering products—we’re delivering future-proof solutions that evolve alongside your needs.
