News & Updates
Stay up-to-date on the latest announcements from Wilmac Technologies, including product releases, partnerships, events, and milestones.
Continuity Replay Cloud Accredited & Accepted to Five9 ISV | Wilmac Tech’s Jim Giblin
Wilmac Technologies' Continuity Replay Cloud Now Available in Five9's CX MarketplaceJuly, 2024 Video, NewsIn July, 2024 Continuity Replay Cloud was accepted and accredited into Five9's Independent Software Vendor (ISV) Program! Listen to Wilmac Tech's Vice President...
Wilmac Technologies Product Announcement with Bob Pease | Continuity Replay Cloud
Wilmac Technologies Product Announcement, Continuity Replay CloudMay 28th, 2024 Video, NewsOn May 21st, we launched Continuity Replay Cloud to bring customers increased customer interaction data security and management. In this video, Wilmac Technologies' VP of...
Wilmac Technologies to Host Panel Discussion on Advancing Health Equity Through Contact Center Technology and AI
Wilmac Technologies to Host Event on Advancing Health Equity Through Contact Center Technology and AIAugust 26th, 2024 Written by Emily Miller, Director of MarketingLeading Healthcare Providers Rochester Regional Health & Jordan Health to Participate in Engaging...
Wilmac Technologies Named to 2024 Greater Rochester Chamber Top 100 List
Wilmac Technologies Named to 2024 Greater Rochester Chamber Top 100 ListAugust 21st, 2024 Written by Emily Miller, Director of MarketingRecognition Includes List of Fastest-Growing, Privately Owned Companies Rochester, New York: Wilmac Technologies is pleased to...
Wilmac Technologies Announces Partnership with Five9 to Achieve Seamless Compliance with Data Retention Requirements
Wilmac Technologies Announces Partnership with Five9 to Achieve Seamless Compliance with Data Retention Requirements July 17th, 2024 Written by Emily Miller, Director of Marketing Continuity Replay Cloud now available on the Five9 CX Marketplace Rochester,...
Wilmac Technologies Successfully Completes Type 1 SOC 2 Examination for Continuity Replay Cloud
Wilmac Technologies Successfully Completes Type 1 SOC 2 Examination for Continuity Replay Cloud July 16th, 2024 Written by Grace Boesel News, Enterprise Information ArchivingReport on Security Standards Established by The American Institute of Certified Public...
Wilmac Technologies New Office Ribbon Cutting on WROC TV News 8
Wilmac Technologies New Office Ribbon Cutting on WROC TV News 8July 8th, 2024 Video, NewsOn May 8th, we celebrated the ribbon cutting of our new office space in the Five Star Bank building in downtown Rochester. The Greater Rochester Chamber of Commerce initiated...
Stephen McDonnell on 13WHAM’s Geared for Growth
Stephen McDonnell on 13WHAM's Geared for GrowthJuly 8th, 2024 Video, NewsCheck out President & CEO Stephen McDonnell's interview on the Geared for Growth segment on 13WHAM ABC, presented by the Greater Rochester Chamber of Commerce. Steve dives into what we do:...
Wilmac Technologies Launches Continuity Replay Cloud: A SaaS Solution for Customer Interaction Data Management
Wilmac Technologies Launches Continuity Replay Cloud: A SaaS Solution for Customer Interaction Data ManagementMay 21st, 2024 Written by Emily Miller, Director of MarketingCloud-Based Solution Has New Meaning, New Look, and Bright FutureRochester, New York: Wilmac...
Wilmac Technologies Relocates Headquarters to Five Star Bank Building in Downtown Rochester
Wilmac Technologies Relocates Headquarters to Five Star Bank Building in Downtown RochesterApril 2nd, 2024 Written by Lada KozachokGrowth of Homegrown Product Sparks Culture ChangeRochester, New York: Wilmac Technologies, a Rochester-based communications technology...
Wilmac Technologies Partners with Golisano Institute for Business & Entrepreneurship
Wilmac Technologies Partners with Golisano Institute for Business & EntrepreneurshipMarch 18th, 2024 Written by Emily Miller, Director of MarketingLocal Tech Company Looks to Future, Builds Sales Program with New Business InstituteRochester, New York: Wilmac...
Wilmac Technologies Named a Best Company to Work for in New York
Wilmac Technologies Named a Best Company to Work for in New YorkFebruary 28th, 2024 Written by Emily Miller, Director of Marketing NewsRochester, New York: Wilmac Technologies, a Rochester-based communications technology company, is proud to announce that it has been...