by Emily Miller | Apr 7, 2022 | Communications Compliance, Webinar
Wilmac x Nectar: Coming Together to Provide a Future-Proof Digital Experience Platform Webinar Wilmac Technologies presents “Wilmac x Nectar: Future-Proof Digital Experience,” an informative webinar on integrating testing and recording assurance into your...
by Emily Miller | Mar 16, 2022 | Events, News
Wilmac will be attending the Enterprise Connect 2022 Conference & Expo from March 21-24 in Orlando, Florida! March 16th, 2022 Written by Emily Miller, Director of Marketing Events, News Wilmac will be attending the Enterprise Connect 2022 Conference &...
by Emily Miller | Feb 9, 2022 | Blog, Cloud Contact Center
Personalization & Digital Customer Journey Management February 9th, 2022 Written by Emily Miller, Director of Marketing Blog, Cloud Contact Center Digital customer journey management has become a complicated, inter-connected web of channels especially when it...
by Emily Miller | Feb 1, 2022 | Blog, Communications Compliance
Need an All-in-One Compliance Recording Solution? 6 Features that Make NTR-X the Only Choice February 1st, 2022 Written by John Joyce, Global Head of Communications Compliance Blog, Communications Compliance If you’re a financial services organization (FSO) with...
by Emily Miller | Jan 17, 2022 | Blog, Cloud Contact Center
5 Reasons Why Net Promoter Score (NPS) is Critical in CCaaS January 17th, 2022 Written by Emily Miller, Director of Marketing Blog, Cloud Contact Center What is a Net Promoter Score (NPS), and why should a positive NPS matter to your organization? At its core, a NPS...
