3 Scenarios You Find Yourself In: Simplifying Compliance with Customer Interaction Data

by Grace Boesel | Oct 18, 2024 | Webinar, Communications Compliance, Enterprise Information Archiving

3 Scenarios You Find Yourself In: Simplifying Compliance with Customer Interaction Data October 2024 Video, News Quick Preview   Are you struggling to manage customer interaction data across multiple platforms? Learn how businesses like yours have successfully...

Breaking Free from Spreadsheet Scheduling Struggles: 5 Workforce Management Challenges Solved

by Lada Kozachok | Oct 15, 2024 | Webinar, Public Safety

Breaking Free from Spreadsheet Scheduling Struggles: 5 Workforce Management Challenges Solved  October 2024 Video, News Quick Preview Discover how Wilmac’s people-centered approach to workforce management transforms scheduling from a daily struggle into a...

Know What To Expect: NICE Inform CAD Integration

by Lada Kozachok | Feb 15, 2024 | Public Safety, Webinar

Watch our Webinar on NICE Inform’s CAD Integration Wilmac Technologies present Know What To Expect: NICE Inform’s CAD Integration, an informative webinar session on how integrating CAD data can transform your PSAP operations. Access the Recording...

Maximizing your PSAP’s Potential: Leveraging Quality Assurance

by Lada Kozachok | Jun 6, 2023 | Public Safety, Webinar

Maximizing your PSAP’s Potential: Leveraging Quality Assurance Wilmac Technologies presents “Maximizing your PSAP’s Potential: Leveraging Quality Assurance,” an informative webinar on effectively using a QA program in your PSAP. Access the Recording What...

Personalizing the Customer Journey: A Fireside Chat with Wilmac

by Emily Miller | Mar 23, 2023 | Cloud Contact Center, Webinar

Personalizing the Customer Journey: A Fireside Chat with Wilmac Wilmac Technologies presents “Personalizing the Customer Journey: A Fireside Chat with Wilmac,” a webinar on personalizing the customer journey in the contact center. Access the Recording How...

NICE Inform Best Practices: Q&A Session

by Emily Miller | Feb 9, 2023 | Public Safety, Webinar

NICE Inform Best Practices: Q&A Session Wilmac Technologies presents “NICE Inform Best Practices: Q&A Session,” an informative webinar on best practices for using the industry-leading public safety recording solution NICE Inform. Access the...