Watch our Webinar on NICE Inform’s CAD Integration Wilmac Technologies present Know What To Expect: NICE Inform’s CAD Integration, an informative webinar session on how integrating CAD data can transform your PSAP operations. Access the Recording...
Maximizing your PSAP’s Potential: Leveraging Quality Assurance Wilmac Technologies presents “Maximizing your PSAP’s Potential: Leveraging Quality Assurance,” an informative webinar on effectively using a QA program in your PSAP. Access the Recording What...
Personalizing the Customer Journey: A Fireside Chat with Wilmac Wilmac Technologies presents “Personalizing the Customer Journey: A Fireside Chat with Wilmac,” a webinar on personalizing the customer journey in the contact center. Access the Recording How...
NICE Inform Best Practices: Q&A Session Wilmac Technologies presents “NICE Inform Best Practices: Q&A Session,” an informative webinar on best practices for using the industry-leading public safety recording solution NICE Inform. Access the...
10 Tips to Boosting Agent Engagement through WFM Join Garry White and BSL’s Alex Stenton-Hibbert and Neil Draycott as they share 10 best tips for empowering and engaging agents with Calabrio WFM. Featuring real-life case studies and a live Q&A. Access the...
Wilmac x Nectar: Coming Together to Provide a Future-Proof Digital Experience Platform Webinar Wilmac Technologies presents “Wilmac x Nectar: Future-Proof Digital Experience,” an informative webinar on integrating testing and recording assurance into your...