Leadership

For the past two decades, Stephen “Steve” McDonnell has committed his career to forging stronger relationships with employees, customers, and partners. As a natural communicator, his path started in sales and has brought him to be President & CEO of Wilmac as of November 2022. With a passion for fostering collaboration, Steve has 10 years of direct sales experience gained from selling to large enterprises as well as experience in building sales teams. That passion translates into his leadership role at Wilmac, as he’s eager to take on new challenges and drive Wilmac towards the forefront of the technology industry.

As a customer enthusiast, Christina Cavaleri is passionate about driving innovation and delivering outstanding experiences to customers. With a proven track record of transforming business operations, she thrives on tackling complex challenges and identifying opportunities to optimize processes and enhance customer satisfaction. With a keen eye for detail and a focus on continuous improvement, Christina is constantly seeking ways to raise the bar and exceed expectations. She stepped into her leadership role at Wilmac in 2022 and immediately made an impact on the performance and efficiency of Wilmac’s service operations, translating into greater customer outcomes.

With an impressive background in software and product development, Bob Pease has a passion for crafting innovative solutions. Now leading all development for Wilmac’s Enterprise Information Archiving solution Continuity Replay, Bob’s passion for building and scaling software development teams elevates Wilmac’s position in the market significantly. He has quick problem-solving skills and a keen ability to navigate the dynamic technology landscape. Bob stepped into his leadership role at Wilmac Tech in 2023 and had an immediate impact on Wilmac’s growth trajectory.

Responsible for Wilmac’s Partner Program, Jim Giblin committed his career to the success and growth of Wilmac in 1993. For over 30 years now, he has fine-tuned Wilmac’s partner sales strategy and helped establish the consultative, customer-first mentality that results in building mutually beneficial relationships. Jim has had a hand on the pulse of the workforce optimization industry and evolved alongside the technology Wilmac sells and supports to stay on top of the latest industry trends and offer the best and most valuable options to partners and customers.

Passionate about inspiring and empowering others to reach their full potential, Joe Brienzi aims to create an environment that facilitates learning. In his professional journey, Joe dedicated his career to the field of accounting and finance. After graduating with an accounting degree and an MBA from St. John Fisher University, Joe’s career path started at PwC as an auditor and later transitioned to an accounting consulting role at EY. He prides himself on his analytical skills and problem-solving abilities, which reinforce his goal to leaving a lasting impression on whoever Joe encounters both professionally and personally.

With an impressive amount of experience in the service and design of call recording systems, Mark Huber started as a service engineer at Wilmac in 1999. His roots and technical capabilities at Wilmac run deep, as he transitioned from working on the service team, to managing that team, to developing and setting the standards for Wilmac’s sales engineers. Mark has advanced expertise in both on-premise and cloud-based recording systems, which make him well-equipped and a true advocate for the customer in identifying, designing, and implementing the best solution for their organization.