Unified Communications Recording
Effectively record and archive interactions such as voice calls, video conferences, instant messages, and screen sharing in a centralized platform to comply with regulations.
Capture
Record and store all regulated interactions like voice calls, video conferences, or instant messages for future reference.
Store
Securely and efficiently store your recorded communications in a centralized location for easy access.
Retrieve
Search and access specific recordings to review conversations, analyze data, gather evidence, or comply with regulatory requirements.
Recording every interaction does not have to be complicated. Let’s talk! >>
Unified Communications Recording
Your customer’s trust and your organization’s reputation are determined by your ability to consistently comply with regulatory requirements. How do you ensure 100% compliance?
Within a unified communications (UC) environment, you are expected to capture, store, and manage various forms of communication. Your UC recording solution enables you to record and archive all regulated interactions – and that list of regulated interactions grows longer with regulations like MiFID, Dodd-Frank, MAR and others.
The importance of a UC recording solution lies in its ability to provide a complete record of interactions that take place within a UC system. In today’s fast-paced business environment, it is often difficult to recall the details of a particular conversation or message exchange. With UC recording, organizations have access to an accurate and comprehensive record of all interactions including voice calls (Cisco and Avaya), Microsoft Teams, Zoom, WhatsApp, WeChat, and others.
Regardless of the device being used within your infrastructure, Wilmac Technologies’ Unified Communications Recording solution ensures that every interaction is securely recorded and stored and can be centrally accessed and managed in a unified interface for efficient management and access.
Providing organizations with a complete and accurate record of their communications, Wilmac Technologies’ Unified Communications Recording solutions allow you to meet regulatory obligations and mitigate the risk of non-compliance.
Benefits of adopting a Unified Communications Recording Solution
Automated, always-on recording
Controlled by policies set up for users or groups and covering all interaction scenarios, never worry about the solution not recording.
Secure access
Access control, encryption, compliance workflows, and full audit trail of all events with customizable retention periods.
Advanced search and replay
Designed for compliance use cases, this covers all communications modes, security, governance, discovery, and user admin.
Complete compliance assurance
Automate processes around compliance assurance and reporting to prove all conversations are being captured and retained.
Reliable voice call recording
Guarantee the recording and storage of your voice calls, such as Avaya or Cisco.
Single recording platform
Access all regulated communications, including UC, in one centralized location.
Easily integrated
Seamlessly connect with your existing Compliance Recording system.
Best-of-Breed Products with Unified Communications Recording
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Rochester Headquarters
100 Chestnut St, Suite 1004
Rochester, NY 14604
New York City
345 7th Ave, Ste. 404,
New York, NY 10001
Toronto
5955 Airport Rd, Ste. 140,
Mississauga, Ontario L4V 1R9