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All of the curated content the Wilmac Technologies team has put together to help you navigate the tech landscape.

How CAD Integration Can Benefit Your PSAP

How CAD Integration Can Benefit Your PSAP

How CAD Integration Can Benefit Your PSAPFebruary 27th, 2024 Written by Lada Kozachok, Marketing Specialist Blog, Public SafetyIn the dynamic realm of public safety, every second counts. From the moment an emergency call is placed to the dispatch of responders,...

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IVA vs. IVR: What’s the Difference?

IVA vs. IVR: What’s the Difference?

IVA vs. IVR: What’s the Difference?October 3rd, 2023 Written by Wilmac Technologies Blog, Cloud Contact CenterWe are glued to our smart devices, and we’ve become more accustomed to interacting with them through voice. When was the last time you said, “Hey Alexa,” “Hey...

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