A Global Financial Services Group’s Compliance Recording and Data Management Evolution with Wilmac Technologies July 25th, 2024 Written by John Joyce, Global Head of Communications Compliance Wilmac Technologies has supported this global financial services...
A Northeastern Healthcare Provider’s Transition to NICE CXone through Wilmac Technologies June 27th, 2024 Written by Ben Bowen, Director of Sales Operations Wilmac Technologies supported a northeastern healthcare provider in transitioning from an underperforming...
Maximizing Higher Ed’s Success with CCaaS: Attain More Efficient Recruitment, Student Support, & Alumni Engagement May 30th, 2024 Written by Lada Kozachok, Marketing Specialist In today’s fast-changing higher education scene where engaging students and...
Watch AI for Breakfast On-Demand! Wilmac Technologies & Five9 present AI for Breakfast, an interview-style discussion that was held on Thursday, February 1st at Oak Hill Country Club. Access the Recordings How is AI being used in CX and contact center technology?...
Wilmac Technologies to Host AI-Inspired Event for Customer Experience Professionals December 14th, 2023 Written by Emily Miller, Director of Marketing Events, Communications Compliance Industry-Leading Partner to Take the Stage at Oak Hill in January Rochester, New...
Understanding Enlighten AI: The 5 Products You Need to Know November 7th, 2023 Written by Ben Bowen, Director of Sales Operations Blog, Cloud Contact Center Our industry-leading customer experience partner NICE has launched a wide variety of artificially intelligent...