Advancing Patient Engagement and Health Equity Through Contact Center Technology & Artificial Intelligence November 21st, 2024 Written by Lada Kozachok, Marketing Specialist In today’s healthcare landscape, technology is reshaping how organizations connect with...
Watch Digital Health in The Contact Center: An Opportunity to Advance Health Equity On-Demand! Wilmac Technologies & Five9 present Digital Health in The Contact Center, an insightful discussion on the role of contact center technology in advancing health equity....
Copilot: Elevating Contact Center Performance with AI-Powered Real-Time Support September 4th, 2024 Written by Lada Kozachok, Marketing Specialist In today’s sophisticated, customer-focused environment, contact center agents face the challenge of resolving...
Wilmac Technologies to Host Event on Advancing Health Equity Through Contact Center Technology and AI August 26th, 2024 Written by Emily Miller, Director of Marketing Leading Healthcare Providers Rochester Regional Health & Jordan Health to Participate in Engaging...
A Northeastern Healthcare Provider’s Transition to NICE CXone through Wilmac Technologies June 27th, 2024 Written by Ben Bowen, Director of Sales Operations Wilmac Technologies partnered with a growth-minded healthcare provider in Massachusetts to transform...
Maximizing Higher Ed’s Success with CCaaS: Attain More Efficient Recruitment, Student Support, & Alumni Engagement May 30th, 2024 Written by Lada Kozachok, Marketing Specialist In today’s fast-changing higher education scene where engaging students and...
