Enterprise Information Archiving
Your communications data has to be maintained for compliance, quality, and business intelligence purposes – We’ll help you capture, archive, and leverage that data while complying with regulations and adopting new technologies.
Access
Capture and gain access to your organization’s voice, webchat, email, & video data and apply it in more ways than one, unlocking more value.
Transition
Convert proprietary audio files, decrypt your data, decommission legacy systems, and use search & replay features to ensure compliance.
Consolidate
Bring your organization’s legacy and cloud communications data into one unified platform for easy access.
Is your data trapped in a proprietary system? Let’s talk! >>
What is Enterprise Information Archiving?
What are you doing with the thousands, millions, even billions of communication data files you’re storing?
Our journey to becoming an Enterprise Information Archiving solution provider began with listening to our customers. They were frustrated that they couldn’t access their voice data.
They had years of phone calls, emails, webchat, video, and more recorded and archived that needed to be retained for compliance.
This data could be further leveraged to drive actionable insights and help you make informed and powerful decisions for your organization.
But, gaining access to and navigating years of this data was burdensome and inefficient.
We developed our enterprise information archiving products in direct response to these customer needs. At Wilmac Technologies, we make it easy for you to access YOUR communication data (and all of its associated metadata) from various telephony, contact center, or data storage platforms. Simply put, we extract, convert, and streamline it into one search & replay platform.
We put our customers first to innovate solutions that better serve your compliance needs. No more relying on expensive bulk extractions from your vendor, or utilizing multiple interfaces for search and replay. Simple and secure, our solutions put you in control of your data.
Take Control of Your Data
Enterprise Information Archiving Products
Whether dealing with outdated legacy platforms or modern cloud environments, this solution empowers you to manage your voice data with ease.
Designed to ensure the seamless migration of your call recordings, this solution verifies data accuracy, alerts you to any issues, and safeguards against data loss.
Tailored to meet your specific data management requirements, this solution keeps you in control while ensuring compliance with retention policies.
Enterprise Information Archiving Solutions
The Benefits of our Enterprise Information Archiving Solution
One Consolidated Platform
Store and retrieve years of customer calls, emails, webchats, & videos with confidence & ease.
Flexible & Secure Data Extraction
Convert, decrypt, migrate, and securely store your communication data without worry.
Gain Insights
Convert proprietary recordings from decommissioned systems and gain valuable insight.
Successful Compliance
Minimize risk and restore your peace of mind so you can focus on what matters most.
Capitalize on Search & Replay
Search through your recordings with customizable criteria and replay conversations to obtain the data you need.
