Sales Engineering

      Bridging the gap between complex technology solutions and customer needs, sales engineers are a critical component to fostering long-term customer satisfaction.


      Ensure that the technology aligns with your objectives and enhances your overall experience.


      Receive insight, guidance, and recommendations regarding the best solution for your needs.


      See how the technology can enhance your communication processes, streamline operations, and elevate your customer service.

      Ready to begin designing and planning your solution? Let’s talk! >>

      Sales Engineering

      We believe that the long-term performance of a technology solution begins with a solid design.

      To that end, our Sales Engineers create system designs that result in thorough, detailed, and accurate solutions to our customers’ business needs. 

      Their experience spans over 30 years and 500 satisfied customers, who have challenged them with unique infrastructures and business requirements.

      As a critical part of the pre-sales process, our Sales Engineers are responsible for ensuring the highest possible standards of compatibility, completeness, and fault-tolerance in every design. In communicating Wilmac Technologies’ solutions to customers, the Sales Engineer’s goal is to create clarity and establish trust, ensuring the customer’s ultimate success.

      What to Expect from Wilmac Technologies’ Sales Engineers


      Technical Expertise

      With a deep technical knowledge and expertise in the products they’re selling, our Sales Engineers understand the intricacies of the technology and its capabilities, while keeping your goals and challenges in mind when offering their objective opinions.

      Solid Design

      Guarantee a well-thought-out and comprehensive plan for the development and implementation of your solution while considering and addressing various aspects such as functionality, scalability, security, usability, and performance.

      Customized Solutions

      Taking the time to truly understand your challenges, pain points, and goals, our Sales Engineers are fully prepared to find what solution would be the most appropriate and provide maximum value.

      Continuous Learning

      Our Sales Engineers stay up-to-date with the latest technological advancements and industry trends to provide accurate information and suggest innovative solutions to help customers remain competitive in the market.


      Working closely with our sales team, support team, and customers, our Sales Engineers ensure a smooth and successful sales process that ultimately results in a seamless product implementation.

      Wilmac Technologies has been recognized as one of the Best Companies to Work for in New York by the Best Companies Group, Rochester Business Journal, and the New York State Council of the Society for Human Resource Management.

      Wilmac Technologies Named a Best Company to Work for in New York


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