If you work for a banking or financial services organization and are struggling with data archiving, you are in the right place. Our business started blossoming because of the banking and financial services industries and their need to retain recorded communications...
In today’s fast-paced business landscape, preserving contact center call recordings is indispensable. For professionals well-versed in Contact Centers, extracting audio from legacy systems can be daunting, especially when dealing with protected or proprietary...
Call recording is a valuable tool for businesses to improve customer service, train employees, and comply with regulations. However, it’s important to understand the requirements for call recording retention and retrieval to ensure compliance and avoid legal...
Enterprise Information Archiving: we’ve mentioned it before. Our Continuity Replay solution falls into this category, but why should you care? What Enterprise Information Archiving is… The solutions that fall into the Enterprise Information Archiving (EIA) category...
Achieving Successful Call Recording Management through a Single Pane of Glass White Paper Download Now! Is your current recorder nearing end-of-life or are you considering a transition to the cloud? Then there are several factors you must consider to ensure your call...
WhatsApp is a common mode of communication due to its simplicity and flexibility in sending text messages, voice calls, video calls, and recorded voice messages. It is widely used because of its low cost and ability to communicate internationally without the fear of...
