More Interactions, Less Slow-Down: How Bulk Export Transforms Customer Interaction Data Management Written by Collin Giess, Software Engineer at Wilmac Tech I'm curious! Export 1k Interactions at Once? Yep, We Built That We work close enough with our customers to...
Unlocking 3 Billion Interactions: How a Leading North American Financial Institution Centralized Compliance and Cut Costs Written by Lada Kozachok, Marketing Specialist at Wilmac Technologies Can a bank retire legacy systems without losing access to critical data?...
Centralization to Save Millions: How a Tier 1 Financial Institution Enhanced Interaction Data Capabilities for AI Insights Written by Grace Boesel, Marketing Specialist at Wilmac Technologies This Tier 1 financial institution faced growing compliance pressure and...
Why Putting Your Interaction Data in an S3 Bucket Isn’t Enough Written by Emily Miller, Director of Marketing Let's Get Into It! Generic Cloud Storage ≠ Strategy Just because your interaction data is in the cloud doesn’t mean it’s doing anything for you. If...
Securely Share Customer Interaction Data with Only the People You Intend: Views in Continuity Replay Written by Grace McClarin, Software Engineer at Wilmac Tech Let's Get Into It! Ever get a request like this? “Hey, can you send us those call recordings from...
Unlocking Compliance and Cost Savings: A Multinational Financial Services’ Interaction Data Transformation Written by Grace Boesel, Marketing Specialist at Wilmac Technologies This financial services organization faced siloed interaction data and significant...
