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NICE NTR-X

Reduce compliance risk and simplify communication with NICE NTR-X, a fully integrated, cloud-ready omnichannel compliance recording and assurance solution, combining NICE NTR and NICE Compass.

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Record

Capture all regulated communications across traditional, unified, and mobile channels to ensure compliance with all global regulations.

Assure

Verify that all communications from regulated employees and devices are actively recorded.

Scale

Easily add or remove modules based on the specific needs of your organization.

Ensuring 100% compliance shouldn’t be complicated. Let’s talk! >>

What Makes NICE NTR-X Different?

Compliance Recording & Assurance

Minimize compliance risk by ensuring that all endpoints are recording and that any unrecorded calls are detected.

Microsoft Teams Recording

Capture, record, analyze, and verify all Microsoft Teams communications in one centralized interface.

Mobile Phone Recording

Securely monitor and capture mobile phones and electronic communications to remain compliant with the regulations of trading regulations like MiFID II.

Zoom Recording

Record and archive all regulated employee voice communications for Zoom Meetings and Zoom Phone.

WhatsApp & WeChat Call Recording

Record and archive all regulated communications on widely-used platforms .like WhatsApp and WeChat for complete compliance.

Trader Voice Transcription

Simplify complex investigations by automating transcription of large volumes of trader calls.

Why NICE NTR-X?

Reduce Compliance Risk

With real-time recording reconciliation, check for missing or partially recorded communications and be automatically notified if something isn’t working.

Automate Processes

Save time by automating processes around compliance assurance and reporting, and responding to regulatory requests.

Remote Workforce Ready

Record all communication modalities of your traders, no matter where they’re located.

Open API’s

Access your voice data with flexible API integrations for enhanced analysis and insights.

Why Wilmac Technologies?

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Experience in the Regulatory Landscape

We have worked with financial institutions and trading floors for over 30 years and we understand the urgency associated with maintaining compliance.

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Stay Up-to-Date!

As the communication landscape becomes more complex, financial organizations are expected to stay up-to-date with the regulations surrounding each. Let us do the work for you so you can react to the changing regulatory landscape accordingly.

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Valuable Guidance for your Organization

Armed with an industry-leading solution like NTR-X, Wilmac Technologies provides valuable guidance to map out what kind of recording modules your organization requires and are available 24/7 to address any issues that might arise.

Learn more about NTR-X by downloading our product brochure:

Is your contact center buried under outdated systems, scattered data, or struggling to turn insights into action?

Join us on 1/23 for our virtual session, Transforming Contact Center Data Management: Compliance Made Simple.

I want in! >>

See you there!

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