by Emily Miller | May 30, 2023 | Events, News
Wilmac to Attend ROC on Tech 2023 for Second Year May 30th, 2023 Written by Emily Miller, Director of Marketing News, Uncategorized The Greater Rochester Chamber of Commerce and its member technology companies are presenting their annual ROC on Tech 2023 full day...
by Emily Miller | Apr 26, 2023 | Cloud Contact Center, Blog
From Data to Delight: Leveraging Business Intelligence for Improved CX April 26th, 2023 Written by Emily Miller, Director of Marketing Blog, Cloud Contact Center As companies look to differentiate themselves from the competition, customer experience has become a...
by Emily Miller | Mar 23, 2023 | Cloud Contact Center, Webinar
Personalizing the Customer Journey: A Fireside Chat with Wilmac Wilmac Technologies presents “Personalizing the Customer Journey: A Fireside Chat with Wilmac,” a webinar on personalizing the customer journey in the contact center. Access the Recording How...
by Emily Miller | Mar 13, 2023 | Events, News
Wilmac to Exhibit at Enterprise Connect 2023 March 13th, 2023 Written by Emily Miller, Director of Marketing News, Uncategorized Enterprise Information Archiving Technology to be Showcased on a Big Stage Rochester, New York: Wilmac, a Rochester-based voice and...
by Emily Miller | Feb 15, 2023 | Blog, Communications Compliance
Why Unified Communications Recording is a Must-Have for Your Organization February 15th, 2023 Written by John Joyce, Global Head of Communications Compliance Blog, Communications Compliance Unified communications recording refers to the process of capturing and...