by Emily Miller | Apr 26, 2023 | Blog, Cloud Contact Center
From Data to Delight: Leveraging Business Intelligence for Improved CX April 26th, 2023 Written by Emily Miller, Director of Marketing Blog, Cloud Contact Center As companies look to differentiate themselves from the competition, customer experience has become a...
by Emily Miller | Mar 23, 2023 | Webinar, Cloud Contact Center
Personalizing the Customer Journey: A Fireside Chat with Wilmac Wilmac Technologies presents “Personalizing the Customer Journey: A Fireside Chat with Wilmac,” a webinar on personalizing the customer journey in the contact center. Access the Recording How...
by Emily Miller | Mar 13, 2023 | News
Wilmac to Exhibit at Enterprise Connect 2023 March 13th, 2023 Written by Emily Miller, Director of Marketing News, Uncategorized Enterprise Information Archiving Technology to be Showcased on a Big Stage Rochester, New York: Wilmac, a Rochester-based voice and...
by Emily Miller | Feb 15, 2023 | Blog, Communications Compliance
Why Unified Communications Recording is a Must-Have for Your Organization February 15th, 2023 Written by John Joyce, Global Head of Communications Compliance Blog, Communications Compliance Unified communications recording refers to the process of capturing and...
by Emily Miller | Feb 14, 2023 | News
Wilmac Announces Career Fair Attendance for Spring 2023 February 14th, 2023 Written by Emily Miller, Director of Marketing News, Uncategorized Wilmac is excited to announce the local career fairs we will be attending this year as recruiting local talent continues to...
