Case Studies
Read real customer success stories from our customer experience, data management, and compliance customers.
Unlocking 3 Billion Interactions: How a Leading North American Financial Institution Centralized Compliance and Cut Costs
Unlocking 3 Billion Interactions: How a Leading North American Financial Institution Centralized Compliance and Cut Costs Written by Lada Kozachok, Marketing Specialist at Wilmac Technologies Can a bank retire legacy systems without losing access to critical data?...
Centralization to Save Millions: How a Tier 1 Financial Institution Enhanced Interaction Data Capabilities for AI Insights
Centralization to Save Millions: How a Tier 1 Financial Institution Enhanced Interaction Data Capabilities for AI InsightsWritten by Grace Boesel, Marketing Specialist at Wilmac Technologies This Tier 1 financial institution faced growing compliance pressure and...
Unlocking Compliance and Cost Savings: A Multinational Financial Services’ Interaction Data Transformation
Unlocking Compliance and Cost Savings: A Multinational Financial Services' Interaction Data TransformationWritten by Grace Boesel, Marketing Specialist at Wilmac Technologies This financial services organization faced siloed interaction data and significant compliance...
How a Global Energy & Utilities Organization Took Back Control of Its Customer Interaction Data and Achieved PCI Compliance
How a Global Energy & Utilities Organization Took Back Control of Its Customer Interaction Data and Achieved PCI ComplianceWritten by Grace Boesel Case Study, Enterprise Information ArchivingIntroduction: The Struggle for Data Control For years, this energy &...
Enhancing Public Safety Communications: A Two-Decade Partnership with a New York-Based 911 Center
Enhancing Public Safety Communications: A Two-Decade Partnership with a New York-Based 911 Center August 23rd, 2024 Written by Lada Kozachok, Marketing SpecialistFor over two decades, Wilmac Technologies has partnered with a New York-based 911 center to revolutionize...
How a Large Insurance Organization Migrated from a Legacy System to Cloud-Based Compliance and Data Management
How a Large Insurance Organization Migrated from a Legacy System to Cloud-Based Compliance and Data Management August 15th, 2024 Written by Garry White, Enterprise Information Archiving Sales Director C1 (formerly ConvergeOne), a strategic partner of Wilmac...
Convera’s Data Management Transformation with Wilmac Technologies
Convera's Data Management Transformation with Wilmac TechnologiesJuly 29th, 2024 Written by Garry White, Enterprise Information Archiving Sales DirectorWilmac Technologies and Convera have been working together since 2022, aiding the global commercial fintech...
A Global Financial Services Organization’s Compliance Recording and Data Management Evolution
A Global Financial Services Group's Compliance Recording and Data Management EvolutionJuly 25th, 2024 Written by John Joyce, Global Head of Communications ComplianceWilmac Technologies has supported this global financial services organization since 2005, providing...
A Northeastern Healthcare Provider’s Transition to NICE CXone through Wilmac Technologies
A Northeastern Healthcare Provider's Transition to NICE CXone through Wilmac TechnologiesJune 27th, 2024 Written by Ben Bowen, Director of Sales OperationsWilmac Technologies partnered with a growth-minded healthcare provider in Massachusetts to transform their...
Enhancing 911 Operations: A Large Greater Toronto Area PSAP’s Ongoing Partnership with Wilmac Technologies
Enhancing 911 Operations: A Large Greater Toronto Area PSAP's Ongoing Partnership with Wilmac TechnologiesJune 6th, 2024 Written by John McDonnell, Public Safety Sales DirectorWilmac Technologies has supported a large 9-1-1 center, or Public Safety Answering Point...