NICE Inform
Let’s Get You to What’s Next
Certain versions of this product are no longer supported and introduce growing risks for your institution. Wilmac helps you identify if your instance of NICE Inform is obsolete, and transitions you off the platform securely, efficiently, and with your data intact.
Risks of Staying on NICE Inform
Security Vulnerabilities
Older versions of NICE Inform are no longer supported and therefore can no longer be updated for security, making them vulnerable to cyber attacks.
Increased Financial Costs
Obsolete versions of NICE Inform may be more expensive to maintain with required premiums to vendor.
Compliance Risks
Using obsolete versions of NICE Inform may result in legal or compliance risks that could become a lawsuit.
Slow Response Time
Old versions of NICE Inform may be incompatible with your operating system or display poor performance.
How Wilmac Helps
If you are using certain versions of NICE Inform, Wilmac Technologies can provide managed, professional, and maintenance services to ensure you’re getting full use out of the platform, and decommission you off if needed. We have been a premier provider of NICE Inform for over 30 years, and our extensive network of customers in the northeastern United States and southeastern Canada can speak to our responsive and exceptional customer support.
If you have data that you must retain that is stacking up in your center in the form of DVDs, tapes, old servers, separate hard drives, or old standalone appliances, you should consider our data archiving solution Continuity Replay. Continuity Replay is a search and replay tool that extracts your data from its original system, converts it into an open file format, and securely stores it in a browser-based user interface. Wilmac Technologies has worked with NICE Inform’s NMF, nonstandard WAV file format and can consolidate your recordings into one single portal for easy access.
What Happens to Your NICE Inform Data?
Nothing will change to your data except it’s location. Wilmac Tech’s migration and extraction exports will work with you to get your NICE Inform data into an alternative solution, maintaining compliance and security. Once extracted, we will decommission your legacy system, allowing you to move forward with an upgraded, future-proof platform to make your operations as efficient as possible.