Access and Archive Your Verint 15.2 Recordings
If your organization has decided to move off Verint 15.2, Wilmac helps you transition your Verint call recordings securely, efficiently, and with your customer interaction data intact.
Risks of Keeping Your Interaction Data in Verint 15.2
Inaccessibility for Compliance
Using Verint 15.2 may result in compliance risks due to limited access to necessary data.
AI Initiatives
Using a legacy Verint 15.2 environment makes your data dormant and therefore inaccessible for future initiatives like AI.
Siloed from CCaaS Data
If you still have a Verint 15.2 legacy platform, that means your data is disconnected from other systems.
High Cost of Maintenance
Supporting an unused Verint 15.2 drives up IT spend due to contracts, infrastructure, and resource strain.
How Wilmac Helps
If your data is still on Verint 15.2, Wilmac Technologies will work with you to access your data in a timeline that aligns with your compliance needs.
If you would like to migrate your data from Verint 15.2, we recommend using our data archiving solution Wilmac Continuity Replay. It is designed to get you back in control of your data and give your organization the flexibility to manage it without having to rely on the original vendor.
What Happens to Your Verint 15.2 Data?
Nothing will change to your data except its location. Wilmac Tech’s migration and extraction experts will work with you to get your Verint 15.2 data into Wilmac Continuity Replay, maintaining compliance and security. Once extracted, you will be able to move forward with an upgraded, future-proof platform to make your operations as efficient as possible.