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      Incident Recording & Reconstruction

      When time is of the essence, manually gathering and consolidating data can create unnecessary delays in responding to and resolving incidents. Empower your team to focus on what matters most: protecting the public.

      Simplify

      Eliminate the burden of data silos and reduce manual work.

      Play Back

      Integrate multimedia, CAD data, and geo-maps for a synchronized, seamless playback of all incident details.

      Share

      Ensure the chain of custody remains intact with secure, encrypted sharing of critical multimedia content.

      What used to take hours or days, can now take minutes. Let’s talk! >>

      Incident Recording & Reconstruction

      Efficient information assembly, debriefing, and distribution are essential for maintaining public safety and operational readiness.

      Public safety professionals need access to reliable, real-time information from multiple sources to reconstruct incidents and respond swiftly. Wilmac’s Multichannel Information Capture solutions empower your PSAP to streamline the NG9-1-1 ecosystem by capturing and storing mission-critical communications across a variety of formats:

       

      • 911 / NG911 calls (legacy CAMA / NG911 SIP Trunking)

      • Radio transmissions (P25 IP Logging, Conventional Analog, & Console-based)

      • VoIP calls (Voice over IP)

      • Text messages

      • Videos

      • Computer-aided dispatch (CAD)

      • Locations from geographic information systems (GIS)

      • Captured desktop screens

      With this centralized repository, your team can reconstruct entire incidents quickly and securely, exporting the data as encrypted, password-protected files for collaboration with law enforcement, attorneys, and other agencies.

      Sharing critical information no longer requires physically burning and transporting CDs or DVDs—everything is available in a secure, accessible digital format, reducing risk and speeding up the investigative process.

      Benefits of Incident Recording & Reconstruction

      Faster and easier access into all your incident information and records

      Enhanced information organization

      Combine multimedia and CAD data for a comprehensive incident timeline

      Full control over and more efficient distribution of incident folders

      Annotate and organize information without impacting recording integrity

      Faster and more accurate analysis of cross-jurisdictional incidents

      Application Spotlight: NICE Inform Organizer

      NICE Inform Organizer is an extension of the NICE Inform product, designed to save you time on your incident reconstruction efforts.

      Keep all records in one place

      No matter what channel they come from (calls, text, screen files, GIS, notes, documents, videos, etc.).

      Create incident folders

      Based on your organization’s most important reference information like CAD (computer aided dispatch) or case number.

      Integrates with your CAD data

      No matter what channel they come from (calls, text, screen files, GIS, notes, documents, videos, etc.).

      Collaborate securely

      By importing their incident information securely into your folders.

      Customize field for better organization

      For more precise organization.

      Visualize all records into one synchronized timeline

      Regardless of source or media

      Export encrypted incident folders

      But still have the option to burn onto CDs or DVDs.

      Products with Incident Recording & Reconstruction