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A Northeastern Healthcare Provider’s Transition to NICE CXone through Wilmac Technologies

A Northeastern Healthcare Provider’s Transition to NICE CXone through Wilmac Technologies

by Ben Bowen | Jun 28, 2024 | Case Study, Cloud Contact Center

A Northeastern Healthcare Provider’s Transition to NICE CXone through Wilmac Technologies June 27th, 2024 Written by Ben Bowen, Director of Sales Operations Wilmac Technologies partnered with a growth-minded healthcare provider in Massachusetts to transform...
Understanding Enlighten AI: The 5 Products You Need to Know

Understanding Enlighten AI: The 5 Products You Need to Know

by Ben Bowen | Nov 7, 2023 | Cloud Contact Center, Blog

Understanding Enlighten AI: The 5 Products You Need to Know November 7th, 2023 Written by Ben Bowen, Director of Sales Operations Blog, Cloud Contact Center Our industry-leading customer experience partner NICE has launched a wide variety of artificially intelligent...

Recent Posts

  • What is Continuity WFM? | Explainer Video
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  • Continuity Replay vs. Theta Lake: Own Your Customer Interaction Data
  • More Interactions, Less Slow-Down: How Bulk Export Transforms Customer Interaction Data Management

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