by Emily Miller | Oct 7, 2021 | Webinar, Enterprise Information Archiving
Wilmac’s Guide to Legacy Voice Archive Management Join Wilmac’s Emily Miller and Mark Huber as they discuss Voice Archive Management – what it is, what it means, and what it can do for you. Access the Recording How can I efficiently extract and...
by Emily Miller | Sep 13, 2021 | Blog, Cloud Contact Center
Three Challenges to Managing Remote Contact Center Agents September 13th, 2021 Written by Emily Miller, Director of Marketing Blog, Cloud Contact Center As we all navigate the uncertainties of COVID-19, a question in our line of business continues to arise: How do we...
by Emily Miller | Sep 2, 2021 | Blog
The Top 3 Reasons You Should Work with a Third-Party Service Provider September 2nd, 2021 Written by Christina Cavaleri, Director of Operations Blog, Services A Call Recording solution is an important investment for your company, whether it be used for quality...
by Emily Miller | Aug 27, 2021 | Webinar, Cloud Contact Center
Engaging a Remote Workforce: 45 Tips in 45 Minutes Join Jeff Wright and Rusty Jensen on-demand for “Engaging a Remote Workforce: 45 Tips in 45 Minutes”, covering best practices for managing and motivating remote and hybrid contact centers. Access the...
by Emily Miller | Aug 26, 2021 | News
Wilmac Becomes a Member of the Greater Rochester Chamber of Commerce August 26th, 2021 Written by Emily Miller, Director of Marketing News Wilmac is proud to announce its new membership with the Greater Rochester Chamber of Commerce. Started in 1887, the Greater...
