Enhancing 911 Operations: A Large Greater Toronto Area PSAP’s Ongoing Partnership with Wilmac Technologies June 6th, 2024 Written by John McDonnell, Public Safety Sales Director Wilmac Technologies has supported a large 9-1-1 center, or Public Safety Answering...
NICE Inform Elite: The Comprehensive Public Safety Recording Platform June 23rd, 2023 Written by John McDonnell, Public Safety Sales Director Blog, Public Safety As emergency communications become more complex, public safety organizations need a reliable solution for...
Transforming Public Safety: How Quality Assurance Drives Positive Change in PSAPs May 22nd, 2023 Written by John McDonnell, Public Safety Sales Director Blog, Public Safety Quality assurance (QA), otherwise known as Quality Improvement (QI), is a methodology used in...
Ontario NG911 Funding: What You Need to Know March 29th, 2023 Written by John McDonnell, Public Safety Sales Director Blog, Public Safety As Ontario enters the second year of NG911 funding (out of a 3-year plan), it is important to be able to take advantage of what is...
3 Key NICE Inform Tools You Need to Know January 17th, 2023 Written by John McDonnell, Public Safety Sales Director Blog, Public Safety NICE Inform is an industry-leading public safety platform that allows for the end user to understand what happened during an...
