Continuity Replay x Public Safety: How to Manage Your Legacy Recordings February 21st, 2024 Written by John McDonnell, Public Safety Sales Director Blog, Enterprise Information Archiving, Public Safety As someone working in a Public Safety Answering Point (PSAP), you...
NICE Inform Evaluator: What Can It Do For My PSAP? December 8th, 2021 Written by John McDonnell, Public Safety Sales Director Blog, Public Safety Wilmac has been partners with NICE Public Safety for 28 years, working to equip PSAPs with recording solutions that help...
4 Things to Know About Capturing Text-to-911 Conversations November 9th, 2021 Written by John McDonnell, Public Safety Sales Director Blog, Public Safety The Next Generation 9-1-1 concept has brought a multitude of new ideas to the PSAP in the United States – one of...
6 Reasons Why You Need an Effective Quality Assurance Program in Your Center October 14th, 2021 Written by John McDonnell, Public Safety Sales Director Blog, Public Safety From the moment a public safety dispatcher answers a call, their response and subsequent...
Next Generation 911: The Future of the PSAP September 7th, 2021 Written by John McDonnell, Public Safety Sales Director Blog, Public Safety What is Next-Gen 911? Next Generation 911 (otherwise known as Next-Gen 911 or NG911) has been a hot topic around the public...
