by Lada Kozachok | Sep 4, 2024 | Blog, Cloud Contact Center
Copilot: Elevating Contact Center Performance with AI-Powered Real-Time Support September 4th, 2024 Written by Lada Kozachok, Marketing Specialist In today’s sophisticated, customer-focused environment, contact center agents face the challenge of resolving...
by Lada Kozachok | Aug 27, 2024 | Case Study, Public Safety
Enhancing Public Safety Communications: A Two-Decade Partnership with a New York-Based 911 Center August 23rd, 2024 Written by Lada Kozachok, Marketing Specialist For over two decades, Wilmac Technologies has partnered with a New York-based 911 center to...
by Lada Kozachok | May 30, 2024 | Blog, Cloud Contact Center
Maximizing Higher Ed’s Success with CCaaS: Attain More Efficient Recruitment, Student Support, & Alumni Engagement May 30th, 2024 Written by Lada Kozachok, Marketing Specialist In today’s fast-changing higher education scene where engaging students and...
by Lada Kozachok | Apr 2, 2024 | News
Wilmac Technologies Relocates Headquarters to Five Star Bank Building in Downtown Rochester April 2nd, 2024 Written by Lada Kozachok Growth of Homegrown Product Sparks Culture Change Rochester, New York: Wilmac Technologies, a Rochester-based communications technology...
by Lada Kozachok | Mar 11, 2024 | Communications Compliance, Blog
Unveiling the Versatility of Microsoft Teams Compliance Recording Across Various Industries March 11th, 2024 Written by Lada Kozachok, Marketing Specialist Blog, Communications Compliance In today’s fast-paced business landscape, effective communication is the...
