by Lada Kozachok | Sep 4, 2024 | Blog, Cloud Contact Center
Copilot: Elevating Contact Center Performance with AI-Powered Real-Time Support September 4th, 2024 Written by Lada Kozachok, Marketing Specialist In today’s sophisticated, customer-focused environment, contact center agents face the challenge of resolving...
by Emily Miller | Aug 15, 2024 | Blog
Why Wilmac: Innovation and Collaboration Through Our Partner Program August 15th, 2024 Written by Grace Boesel As business and technology evolve, one consistency stands out: partnerships. Wilmac’s Partner Evolution: Valued-Added Reseller and Software Vendor At...
by Lada Kozachok | May 30, 2024 | Blog, Cloud Contact Center
Maximizing Higher Ed’s Success with CCaaS: Attain More Efficient Recruitment, Student Support, & Alumni Engagement May 30th, 2024 Written by Lada Kozachok, Marketing Specialist In today’s fast-changing higher education scene where engaging students and...
by Lada Kozachok | Mar 11, 2024 | Communications Compliance, Blog
Unveiling the Versatility of Microsoft Teams Compliance Recording Across Various Industries March 11th, 2024 Written by Lada Kozachok, Marketing Specialist Blog, Communications Compliance In today’s fast-paced business landscape, effective communication is the...
by Lada Kozachok | Feb 27, 2024 | Blog, Public Safety
How CAD Integration Can Benefit Your PSAP February 27th, 2024 Written by Lada Kozachok, Marketing Specialist Blog, Public Safety In the dynamic realm of public safety, every second counts. From the moment an emergency call is placed to the dispatch of responders,...
by Emily Miller | Feb 22, 2024 | Enterprise Information Archiving, Blog
Healthcare Spotlight: Data Archiving for Compliance with Retention Periods February 22nd, 2022 Written by Emily Miller, Director of Marketing Blog, Enterprise Information Archiving Retaining records are no stranger to healthcare payers and providers, who are subject...