Transforming Public Safety: How Quality Assurance Drives Positive Change in PSAPs May 22nd, 2023 Written by John McDonnell, Public Safety Sales Director Blog, Public Safety Quality assurance (QA), otherwise known as Quality Improvement (QI), is a methodology used in...
Ontario NG911 Funding: What You Need to Know March 29th, 2023 Written by John McDonnell, Public Safety Sales Director Blog, Public Safety As Ontario enters the second year of NG911 funding (out of a 3-year plan), it is important to be able to take advantage of what is...
NICE Inform Best Practices: Q&A Session Wilmac Technologies presents “NICE Inform Best Practices: Q&A Session,” an informative webinar on best practices for using the industry-leading public safety recording solution NICE Inform. Access the...
3 Key NICE Inform Tools You Need to Know January 17th, 2023 Written by John McDonnell, Public Safety Sales Director Blog, Public Safety NICE Inform is an industry-leading public safety platform that allows for the end user to understand what happened during an...
What is Resiliency & Redundancy? December 6th, 2022 Written by John McDonnell, Public Safety Sales Director Blog, Public Safety Resilient and redundant recording in communications ensures the uninterrupted flow of information. Resiliency is the ability of systems...
3 Benefits to Integrating RapidSOS with a NICE Recording Solution October 10th, 2022 Written by John McDonnell, Public Safety Sales Director Blog, Public Safety The advancement of technology has transformed our world, but our emergency response system lags behind....
