by Grace Boesel | Mar 10, 2026 | Blog, Public Safety
How Wilmac as a PSAP Technology Partner Supports AI Adoption Written by Grace Boesel, Marketing Specialist at Wilmac Technologies Published March 10th, 2026 At a Glance Wilmac is a PSAP technology partner, who has been supporting 911 centers and emergency...
by Grace Boesel | Mar 10, 2026 | Video, Public Safety
Mac: Agentic AI for PSAP WFM Video, Public Safety Agentic AI is here now, and it’s critical that 911 centers utilize it to improve employee wellness, allow faster call response time, and optimize overtime. Mac in Wilmac Continuity WFM is your scheduling,...
by Grace Boesel | Feb 26, 2026 | Blog, Public Safety
The Complete Guide to AI in 911 Centers Written by Emily Miller, Director of Marketing at Wilmac Technologies Published February 26th, 2026 At a Glance AI in 911 centers is no longer experimental. It is shaping daily operations. Agentic AI monitors conditions and...
by Grace Boesel | Jan 22, 2026 | Webinar, Public Safety
Workforce Management vs Scheduling: Transforming Public Safety Staffing with Wilmac Continuity WFM January 2026 Quick Preview Many public safety communications centers rely on schedules that look accurate on paper but quickly break down once real-world conditions...
by Emily Miller | Jan 6, 2026 | Blog, Public Safety
The Operational Risk of Spreadsheet-Based Scheduling Written by Emily Miller, Director of Marketing at Wilmac Technologies Published January 6th, 2026 At a Glance Spreadsheet-based scheduling was never designed for coverage-based, 24/7 PSAP operations. In emergency...
by Emily Miller | Nov 18, 2025 | Blog, Public Safety
The Top 7 Workforce Management and Scheduling Solutions for PSAPs Written by Emily Miller, Director of Marketing at Wilmac Technologies Published November 18th, 2025 Skip to Number 1 You’re a supervisor sitting in a 911 center. The phones are ringing. Every call taker...
