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The Operational Risk of Spreadsheet-Based Scheduling

The Operational Risk of Spreadsheet-Based Scheduling

by Emily Miller | Jan 6, 2026 | Blog, Public Safety

The Operational Risk of Spreadsheet-Based Scheduling Written by Emily Miller, Director of Marketing at Wilmac Technologies Published January 6th, 2026 At a Glance Spreadsheet-based scheduling was never designed for coverage-based, 24/7 PSAP operations. In emergency...
Top 7 Workforce Management and Scheduling Solutions for PSAPs

Top 7 Workforce Management and Scheduling Solutions for PSAPs

by Emily Miller | Nov 18, 2025 | Blog, Public Safety

The Top 7 Workforce Management and Scheduling Solutions for PSAPs Written by Emily Miller, Director of Marketing at Wilmac Technologies Published November 18th, 2025 Skip to Number 1 You’re a supervisor sitting in a 911 center. The phones are ringing. Every call taker...
Wilmac Technologies Named to Greater Rochester’s Top 100 List for Second Consecutive Year

Wilmac Technologies Named to Greater Rochester’s Top 100 List for Second Consecutive Year

by Emily Miller | Aug 14, 2025 | News

Wilmac Technologies Named to Greater Rochester’s Top 100 List for Second Consecutive Year August 14th, 2025 Written by Emily Miller, Director of Marketing Milestone Underscores Product Innovation, Cultural Excellence, and Commitment to Rochester   Wilmac...
Announcing Wilmac Continuity Capture: Compliance Recording & AI Solution for Microsoft Teams and Zoom

Announcing Wilmac Continuity Capture: Compliance Recording & AI Solution for Microsoft Teams and Zoom

by Emily Miller | Mar 17, 2025 | News

Announcing Wilmac Continuity Capture: Compliance Recording & AI Solution for Microsoft Teams and Zoom March 17, 2025 Written by Emily Miller, Director of Marketing Expanding the Continuity Product Line with Secure, Always-On Recording for Microsoft Teams &...
Wilmac Technologies Recognized as a 2025 Best Company to Work for in NY

Wilmac Technologies Recognized as a 2025 Best Company to Work for in NY

by Emily Miller | Feb 24, 2025 | News

Wilmac Technologies Named a Best Company to Work for in New York for the Second Consecutive Year  February 24, 2025 Written by Emily Miller, Director of Marketing Honored for Its People-First Culture, Strategic Growth, and Commitment to Innovation    Rochester,...
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Recent Posts

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  • The Complete Guide to AI in 911 Centers
  • Why Siloed Customer Interaction Data Undermines Executive Decision Making
  • How Business Intelligence Improves CX in the Modern Contact Center
  • Workforce Management vs Scheduling: Transforming Public Safety Staffing with Wilmac Continuity WFM

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