by Emily Miller | Feb 9, 2023 | Webinar, Public Safety
NICE Inform Best Practices: Q&A Session Wilmac Technologies presents “NICE Inform Best Practices: Q&A Session,” an informative webinar on best practices for using the industry-leading public safety recording solution NICE Inform. Access the...
by Emily Miller | Jan 25, 2023 | Resource Library, Enterprise Information Archiving
Achieving Successful Call Recording Management through a Single Pane of Glass White Paper Download Now! Is your current recorder nearing end-of-life or are you considering a transition to the cloud? Then there are several factors you must consider to ensure your call...
by Emily Miller | Jan 10, 2023 | Blog, Communications Compliance
WhatsApp Recording and Archiving: How to Capture & Retain Your Communications January 10th, 2023 Written by John Joyce, Global Head of Communications Compliance Blog, Communications Compliance WhatsApp is a common mode of communication due to its simplicity and...
by Emily Miller | Dec 14, 2022 | Blog, Cloud Contact Center
Smarter Self-Service in the Contact Center: 3 Things to Know December 14th, 2022 Written by Emily Miller, Director of Marketing Blog, Cloud Contact Center Post-pandemic life has not slowed down the consumer desire to seek self-service options, which has put contact...
by Emily Miller | Dec 1, 2022 | News
Wilmac to Gather Toys for Holiday Donation December 1st, 2022 Written by Emily Miller, Director of Marketing News With Christmas right around the corner, Wilmac is gathering toys and encouraging monetary donations to the Pirate Toy Fund. The Pirate Toy Fund is the...
