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Stephen McDonnell Named Finalist: Rochester Chamber’s Business Person of the Year 2025

Stephen McDonnell Named Finalist: Rochester Chamber’s Business Person of the Year 2025

by Grace Boesel | May 29, 2025 | News

Stephen McDonnell Named Finalist: Rochester Chamber’s Business Person of the Year 2025 May 29th, 2025 Written by Grace Boesel, Marketing Specialist Wilmac Technologies President & CEO Featured Among Twelve Finalists for Business Person of the Year  ...
Unlocking and Enhancing Compliance and Cost Savings: A Multinational Financial Services’ Interaction Data Transformation

Unlocking and Enhancing Compliance and Cost Savings: A Multinational Financial Services’ Interaction Data Transformation

by Grace Boesel | May 23, 2025 | Case Study

Unlocking and Enhancing Compliance and Cost Savings: A Multinational Financial Services’ Interaction Data Transformation Written by Grace Boesel, Marketing Specialist at Wilmac Technologies This financial services organization faced siloed interaction data and...
Discover the Power of Transcription Ingestion & Generation with Wilmac Continuity Replay

Discover the Power of Transcription Ingestion & Generation with Wilmac Continuity Replay

by Grace Boesel | May 20, 2025 | Blog

Discover the Power of Transcription Ingestion & Generation with Wilmac Continuity Replay Written by Bob Pease, Vice President of Engineering at Wilmac Technologies Every customer conversation holds valuable insight, if you know how to capture it. Transcription...
Modernizing Financial Institution Interaction Data Retention: 4 Compliance Risks & How to Avoid Them

Modernizing Financial Institution Interaction Data Retention: 4 Compliance Risks & How to Avoid Them

by Grace Boesel | May 20, 2025 | Downloadable Resources

Modernizing Financial Institution Interaction Data Retention: 4 Compliance Risks & How to Avoid Them How are leading organizations solving their financial institution interaction data? Understand the four biggest risks and their solutions. Access Your Copy What...
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Recent Posts

  • Large Insurance Provider Reclaims Historical Data in a Central Compliance Archive Alongside Five9 CX
  • The Operational Risk of Spreadsheet-Based Scheduling
  • Contact Center Trends That Will Redefine the Industry in 2026
  • Wilmac Technologies Recognized as One of Best Companies Group’s America’s Best Workplaces for the Second Consecutive Year
  • 10 Best Enterprise Information Archiving Software

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