by Lada Kozachok | Nov 13, 2025 | Blog, Enterprise Information Archiving
6 Steps to Make Your Contact Center Data AI-Ready Written by Lada Kozachok, Marketing Specialist at Wilmac Technologies Let's Get Into It! Customer conversations are a goldmine of insights IF you can unlock them… Every day, contact centers capture thousands...
by Lada Kozachok | Oct 24, 2025 | Case Study, Enterprise Information Archiving
How a Global Professional Services Firm Simplified Data Management with Wilmac Continuity Replay Written by Lada Kozachok, Marketing Specialist at Wilmac Technologies Get the answer! Introduction: Building a Unified Global Data Strategy As one of the world’s leading...
by Lada Kozachok | Sep 17, 2025 | Video, Public Safety
What is Continuity WFM? Video, Public Safety When schedules change by the minute, spreadsheets and generic tools can’t keep up. Continuity WFM gives you the visibility and flexibility to stay ahead, ensuring every post is covered and your PSAP runs smoothly. Does this...
by Lada Kozachok | Jun 18, 2025 | Case Study
Unlocking 3 Billion Interactions: How a Leading North American Financial Institution Centralized Compliance and Cut Costs Written by Lada Kozachok, Marketing Specialist at Wilmac Technologies Can a bank retire legacy systems without losing access to critical data?...
by Lada Kozachok | May 15, 2025 | Blog, Public Safety
How One of the Largest Public Safety Agencies in the U.S. Centralized Its Call Recording Environment Written by Lada Kozachok, Marketing Specialist One of the largest and most complex statewide public safety agencies in the United States faced a major challenge:...
