by Lada Kozachok | Sep 26, 2024 | Blog, Public Safety
Intelligent Virtual Agents (IVAs) in Public Safety: Enhancing Call-Taker Efficiency and Reducing Employee Burnout September 26th, 2024 Written by Lada Kozachok, Marketing Specialist In many communities, 911 is seen as the universal point of contact for all types of...
by Lada Kozachok | Aug 27, 2024 | Case Study, Public Safety
Enhancing Public Safety Communications: A Two-Decade Partnership with a New York-Based 911 Center August 23rd, 2024 Written by Lada Kozachok, Marketing Specialist For over two decades, Wilmac Technologies has partnered with a New York-based 911 center to...
by John McDonnell | Jun 7, 2024 | Public Safety, Case Study
Enhancing 911 Operations: A Large Greater Toronto Area PSAP’s Ongoing Partnership with Wilmac Technologies June 6th, 2024 Written by John McDonnell, Public Safety Sales Director Wilmac Technologies has supported a large 9-1-1 center, or Public Safety Answering...
by Lada Kozachok | Feb 27, 2024 | Blog, Public Safety
How CAD Integration Can Benefit Your PSAP February 27th, 2024 Written by Lada Kozachok, Marketing Specialist Blog, Public Safety In the dynamic realm of public safety, every second counts. From the moment an emergency call is placed to the dispatch of responders,...
by Lada Kozachok | Feb 15, 2024 | Public Safety, Webinar
Watch our Webinar on NICE Inform’s CAD Integration Wilmac Technologies present Know What To Expect: NICE Inform’s CAD Integration, an informative webinar session on how integrating CAD data can transform your PSAP operations. Access the Recording...
by Charlie Snedden | Jan 3, 2024 | Public Safety, Blog
5 Benefits of Adding a Workforce Management Solution to Your PSAP January 3rd, 2024 | Updated on September 26th, 2025 Written by Charlie Snedden, Sales Engineer Blog, Public Safety As a Sales Engineer, I have worked with leading police forces in the United Kingdom,...
