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How a Global Energy & Utilities Organization Took Back Control of Its Customer Interaction Data and Achieved PCI Compliance

How a Global Energy & Utilities Organization Took Back Control of Its Customer Interaction Data and Achieved PCI Compliance

by Emily Miller | Feb 7, 2025 | Enterprise Information Archiving, Case Study

How a Global Energy & Utilities Organization Took Back Control of Its Customer Interaction Data and Achieved PCI Compliance Written by Grace Boesel Case Study, Enterprise Information Archiving Introduction: The Struggle for Data Control  For years, this energy...
Wilmac Technologies Elevates from State to National Recognition as One of Best Companies Group’s America’s Best Workplaces

Wilmac Technologies Elevates from State to National Recognition as One of Best Companies Group’s America’s Best Workplaces

by Emily Miller | Nov 5, 2024 | News

Wilmac Technologies Elevates from State to National Recognition as One of Best Companies Group’s America’s Best Workplaces November 5th, 2024 Written by Emily Miller, Director of Marketing News Award Underscores Wilmac’s Commitment to an Employee-Centric...
Wilmac Technologies Successfully Completes Type 2 SOC 2 Examination for Continuity Replay

Wilmac Technologies Successfully Completes Type 2 SOC 2 Examination for Continuity Replay

by Emily Miller | Oct 29, 2024 | Enterprise Information Archiving, News

Wilmac Technologies Successfully Completes Type 2 SOC 2 Examination for Continuity Replay October 30th, 2024 Written by Grace Boesel News, Enterprise Information Archiving Report on Security Standards Established by The American Institute of Certified Public...
3 Scenarios You Find Yourself In: Simplifying Compliance with Customer Interaction Data

3 Scenarios You Find Yourself In: Simplifying Compliance with Customer Interaction Data

by Emily Miller | Oct 18, 2024 | Webinar, Communications Compliance, Enterprise Information Archiving

3 Scenarios You Find Yourself In: Simplifying Compliance with Customer Interaction Data October 2024 Video, News Quick Preview   Are you struggling to manage customer interaction data across multiple platforms? Learn how businesses like yours have successfully...

Continuity Replay Cloud Accredited & Accepted to Five9 ISV | Wilmac Tech’s Jim Giblin

by Emily Miller | Sep 4, 2024 | Video, News

Wilmac Technologies’ Continuity Replay Cloud Now Available in Five9’s CX Marketplace July, 2024 Video, News In July, 2024 Continuity Replay Cloud was accepted and accredited into Five9’s Independent Software Vendor (ISV) Program! Listen to Wilmac...
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Recent Posts

  • What is Continuity WFM? | Explainer Video
  • Wilmac Technologies Named to Greater Rochester’s Top 100 List for Second Consecutive Year
  • Don’t Fly Blind: How We Built Dashboards in Continuity Replay to Give You Real-Time Data Visibility
  • Continuity Replay vs. Theta Lake: Own Your Customer Interaction Data
  • More Interactions, Less Slow-Down: How Bulk Export Transforms Customer Interaction Data Management

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