by Lada Kozachok | Feb 21, 2025 | Enterprise Information Archiving, Downloadable Resources
3 Things You Don’t Know about Your CCaaS Platform’s Long-Term Cold Storage What long-term cold storage means for your customer interaction data, and why it might be costing you more than you think. Access Your Copy Are you aware of the hidden pitfalls of...
by Lada Kozachok | Feb 12, 2025 | Blog, Public Safety
Choosing the Right Digital Evidence Management System: NICE Investigate and NICE Justice February 12th, 2025 Written by Lada Kozachok, Marketing Specialist Every day, law enforcement and legal professionals handle an overwhelming amount of digital evidence—body-worn...
by Lada Kozachok | Jan 24, 2025 | Cloud Contact Center, Events
Watch Transforming Contact Center Data Management: Compliance Made Simple On-Demand Wilmac Technologies & GTACC present Contact Center Data Management: Compliance Made Simple—a discussion on streamlining compliance, breaking data silos, and making contact center...
by Lada Kozachok | Nov 21, 2024 | Blog, Cloud Contact Center
Advancing Patient Engagement and Health Equity Through Contact Center Technology & Artificial Intelligence November 21st, 2024 Written by Lada Kozachok, Marketing Specialist In today’s healthcare landscape, technology is reshaping how organizations connect with...
by Lada Kozachok | Nov 1, 2024 | Cloud Contact Center, Events
Watch Digital Health in The Contact Center: An Opportunity to Advance Health Equity On-Demand! Wilmac Technologies & Five9 present Digital Health in The Contact Center, an insightful discussion on the role of contact center technology in advancing health equity....
