by Lada Kozachok | Jun 18, 2025 | Case Study
Unlocking 3 Billion Interactions: How a Leading North American Financial Institution Centralized Compliance and Cut Costs Written by Lada Kozachok, Marketing Specialist at Wilmac Technologies Can a bank retire legacy systems without losing access to critical data?...
by Lada Kozachok | May 15, 2025 | Blog, Public Safety
How One of the Largest Public Safety Agencies in the U.S. Centralized Its Call Recording Environment Written by Lada Kozachok, Marketing Specialist One of the largest and most complex statewide public safety agencies in the United States faced a major challenge:...
by Lada Kozachok | Feb 21, 2025 | Enterprise Information Archiving, Downloadable Resources
3 Things You Don’t Know about Your CCaaS Platform’s Long-Term Cold Storage What long-term cold storage means for your customer interaction data, and why it might be costing you more than you think. Access Your Copy Are you aware of the hidden pitfalls of...
by Lada Kozachok | Feb 12, 2025 | Blog, Public Safety
Choosing the Right Digital Evidence Management System: NICE Investigate and NICE Justice February 12th, 2025 Written by Lada Kozachok, Marketing Specialist Every day, law enforcement and legal professionals handle an overwhelming amount of digital evidence—body-worn...
by Lada Kozachok | Jan 24, 2025 | Cloud Contact Center, Events
Watch Transforming Contact Center Data Management: Compliance Made Simple On-Demand Wilmac Technologies & GTACC present Contact Center Data Management: Compliance Made Simple—a discussion on streamlining compliance, breaking data silos, and making contact center...
