by Grace Boesel | Mar 4, 2026 | News
Wilmac Technologies Named One of Best Companies to Work for in New York for the Third Consecutive Year March 4, 2026 Written by Grace Boesel, Marketing Specialist Leading AI company in an elite group of top employers focused on a people-first approach ...
by Grace Boesel | Feb 26, 2026 | Blog, Public Safety
The Complete Guide to AI in 911 Centers Written by Emily Miller, Director of Marketing at Wilmac Technologies Published February 26th, 2026 At a Glance AI in 911 centers is no longer experimental. It is shaping daily operations. Agentic AI monitors conditions and...
by Grace Boesel | Feb 10, 2026 | Blog, Enterprise Information Archiving
Why Siloed Customer Interaction Data Undermines Executive Decision Making Written by Lada Kozachok, Marketing Specialist at Wilmac Technologies Published February 11th, 2026 At a Glance Customer interaction data is fragmented across legacy, cloud, and vendor-specific...
by Grace Boesel | Jan 26, 2026 | Blog, Enterprise Information Archiving
How Business Intelligence Improves CX in the Modern Contact Center Written by Grace Boesel, Marketing Specialist at Wilmac Technologies Published January 27th, 2026 At a Glance Business intelligence improves CX by transforming disparate interaction data into...
by Grace Boesel | Jan 22, 2026 | Webinar, Public Safety
Workforce Management vs Scheduling: Transforming Public Safety Staffing with Wilmac Continuity WFM January 2026 Quick Preview Many public safety communications centers rely on schedules that look accurate on paper but quickly break down once real-world conditions...
