by Grace Boesel | Jun 16, 2025 | Case Study
How a Tier 1 Financial Institution Enhanced Interaction Data Capabilities, Empowering Them Written by Grace Boesel, Marketing Specialist at Wilmac Technologies This Tier 1 financial institution faced growing compliance pressure and mounting costs. Now, they have all 6...
by Grace Boesel | May 30, 2025 | Blog
Why Putting Your Interaction Data in an S3 Bucket Isn’t Enough Written by Emily Miller, Director of Marketing Let's Get Into It! Generic Cloud Storage ≠ Strategy Just because your interaction data is in the cloud doesn’t mean it’s doing anything for you. If...
by Grace Boesel | May 30, 2025 | Blog
A Better Way to Securely Share Customer Interaction Data: Views in Wilmac Continuity Replay Written by Grace McClarin, Software Engineer at Wilmac Tech Let's Get Into It! Ever get a request like this? “Hey, can you send us those call recordings from [Insert...
by Grace Boesel | May 29, 2025 | News
Stephen McDonnell Named Finalist: Rochester Chamber’s Business Person of the Year 2025 May 29th, 2025 Written by Grace Boesel, Marketing Specialist Wilmac Technologies President & CEO Featured Among Twelve Finalists for Business Person of the Year ...
by Grace Boesel | May 23, 2025 | Case Study
Unlocking and Enhancing Compliance and Cost Savings: A Multinational Financial Services’ Interaction Data Transformation Written by Grace Boesel, Marketing Specialist at Wilmac Technologies This financial services organization faced siloed interaction data and...
