by Grace Boesel | Jun 19, 2025 | Blog
More Interactions, Eliminate Slow-Down: Bulk Export Customer Interaction Data Written by Collin Giess, Software Engineer at Wilmac Tech I'm curious! Export 1k Interactions at Once? Yep, We Built That We work close enough with our customers to know that it’s...
by Grace Boesel | Jun 16, 2025 | Case Study
How a Tier 1 Financial Institution Enhanced Interaction Data Capabilities, Empowering Them Written by Grace Boesel, Marketing Specialist at Wilmac Technologies This Tier 1 financial institution faced growing compliance pressure and mounting costs. Now, they have all 6...
by Grace Boesel | May 30, 2025 | Blog
Why Putting Your Interaction Data in an S3 Bucket Isn’t Enough Written by Emily Miller, Director of Marketing Let's Get Into It! Generic Cloud Storage ≠ Strategy Just because your interaction data is in the cloud doesn’t mean it’s doing anything for you. If...
by Grace Boesel | May 30, 2025 | Blog
A Better Way to Securely Share Customer Interaction Data: Views in Wilmac Continuity Replay Written by Grace McClarin, Software Engineer at Wilmac Tech Let's Get Into It! Ever get a request like this? “Hey, can you send us those call recordings from [Insert...
by Grace Boesel | May 29, 2025 | News
Stephen McDonnell Named Finalist: Rochester Chamber’s Business Person of the Year 2025 May 29th, 2025 Written by Grace Boesel, Marketing Specialist Wilmac Technologies President & CEO Featured Among Twelve Finalists for Business Person of the Year ...
