by Grace Boesel | May 30, 2025 | Blog, Enterprise Information Archiving
Securely Share Customer Interaction Data with Only the People You Intend: Views in Continuity Replay Written by Grace McClarin, Software Engineer at Wilmac Tech Let's Get Into It! Ever get a request like this? “Hey, can you send us those call recordings from...
by Grace Boesel | May 29, 2025 | News
Stephen McDonnell Named Finalist in the Greater Rochester Chamber’s 2025 Business Person of the Year Awards May 29th, 2025 Written by Grace Boesel, Marketing Specialist Wilmac Technologies President & CEO Featured Among Twelve Finalists in Two Categories ...
by Grace Boesel | May 23, 2025 | Case Study, Enterprise Information Archiving
Unlocking Compliance and Cost Savings: A Multinational Financial Services’ Interaction Data Transformation Written by Grace Boesel, Marketing Specialist at Wilmac Technologies This financial services organization faced siloed interaction data and significant...
by Grace Boesel | May 20, 2025 | Blog, Enterprise Information Archiving
Unlocking the Power of Transcription Ingestion & Generation with Continuity Replay Written by Bob Pease, Vice President of Engineering at Wilmac Technologies Every customer conversation holds valuable insight, if you know how to capture it. Transcription ingestion...
by Grace Boesel | May 20, 2025 | Enterprise Information Archiving, Downloadable Resources
Modernizing Interaction Data Retention: 4 Compliance Risks Financial Institutions Face & How to Avoid Them How are leading organizations solving their financial institution interaction data? Understand the four biggest risks and their solutions. Access Your Copy...
